Ilsa Najafi

Assisted customers with product selection and styling advice to ensure a positive shopping experience. Provided excellent customer service, handling enquiries and resolving issues efficiently. Maintained store standards by replenishing stock and keeping displays organised and visually appealing. Worked collaboratively with the team to achieve daily and monthly sales targets. Operated tills and handled transactions accurately. Gained 1 year of hands on experience as a Sales Assistant in a fast-paced retail environment.

Assist customers with choosing jewelry and make sure they have a good shopping experience. Keep the displays neat and the store looking inviting. Work with the team to reach monthly sales goals. Occasionally help out with social media and promotions.

Built and managed a fashion-focused Instagram page with over 80K engaged followers, establishing a strong presence in the fashion and beauty industry. Partnered with fashion brands such as Commense, Silksilky, and Iconsign to drive sales through strategic influencer marketing campaigns. Collaborated with premium beauty brands including YSL Beauty and Gisou to create authentic product reviews, tutorials, and promotional content. Produced high-quality product showcases and interactive content to increase engagement, brand awareness, and conversions. Provided personalized style and beauty recommendations to build audience trust and long-term brand loyalty. Monitored analytics and trends to refine content strategy and expand audience reach.

Advised customers on style trends and provided personalized recommendations. Managed inventory across various categories to ensure product availability and appealing displays. Trained new employees on sales techniques and customer service best practices.