Rubisha Sunar
Experienced retail sales advisor and cashier with a proven track record in customer service, sales, and transaction handling across luxury and high street environments. Adaptable and efficient, I excel in fast-paced settings, consistently exceeding targets and ensuring a welcoming, professional shop floor experience.
Provided excellent customer service by assisting guests with slot machine operation. Ensured adherence to UK gambling regulations including verifying legal age requirements. Monitored slot machines on the gaming floor to ensure proper functionality. Processed payouts and machine resets according to casino procedures and compliance standards. Maintained a clean, safe and welcoming slot area.
Welcomed and assisted visitors, ensuring a professional and friendly first impression. Managed phone calls, emails, and inquiries, directing them to the appropriate departments. Maintained visitor logs, scheduled appointments, and coordinated meeting rooms. Resolved guest/customer concerns promptly to maintain high satisfaction levels.
Delivered excellent customer service while promoting and selling products to meet client needs. Consistently achieved and exceeded sales goals. Built and maintained long term customer relationship. Prospected new leads and converted them into loyal clients. Handled objections effectively, closing high value deals.