I am based in South London, can commute anywhere easily. Second-year Events and Entertainment management student at London South Bank university. Friendly and outgoing person with excellent interpersonal communication strengths. Thriving in fast-paced environments. Quick learner, organized and results-oriented, willing to learn. Completely dedicated to outstanding company’s needs, seeking to create superior experiences. Drive to create and a strong eye for visual storytelling are the key skills connecting myself to art and creative encounters. I am seeking the opportunity to utilize my skills and experience in the creative and events industry.
Delivering seamless customer experience, quickly adapting to people and situation Driving sales performance, aiming to deliver and exceed on targets and goals Communicating brand and category knowledge, motivated by going above the customer expectations
Knowing and cultivating the relationships with existing and potential customers. Fully representing the values of the brand, explaining unique way the brand carries out its projects. Making sure that customers that customers get the best experience while discovering Nicolaï products and philosophy.
Assisting in creating a warm and welcoming environment for our customers Preparing and serving delicious hot and cold drinks such as tea, coffee, artisan and speciality beverages Maintaining the coffee making equipment and take responsibility for the effective running of the facilities in the managers absence Dealing with customer queries regarding food and drink Being knowledgeable in talking about our unique tea blends and comfortable introducing them to new and returning customers Sampling teas to store visitors and at events Delivering exceptional service to new and regular customers, building and retaining relationships within the local community
I pride myself on providing an excellent customer care and service via active two-way communication with new and existing clients. Using owned operating systems I was able to actively engage and monitor sensitive information in order to maximise efficiency and meet tight deadlines. As someone with excellent attention to detail and problem solving skills, I was able to provide the required level of assistance to our clients, which as a result made them loyal and trusting customers. I am a natural team player, who enjoys sharing, engaging and has a great eye for detail. Therefore I was lucky enough to provide support and guidance for my peers to achieve great results on the projects as attract new audiences to our business.
· Working with small children, their parents, and colleagues · Energetic and immersive accompanying the main teacher · Preparing for the upcoming lessons and teaching kids from 2-6 years old