I am highly adaptable with strong customer service skills, honed through sales support and hospitality roles. I excel in personalising recommendations and maintaining organised environments, making me well-suited for dynamic retail positions where attention to detail and effective communication are key.
• Strong customer service skills • excellent verbal communication skills • active listening skills • Adding and processing customer information onto a computer • Thorough and paying atention to detail • Patience and the ability to remain calm in stressful situation • Handling complaints or pass them to a supervisor • Ability to accept criticism and work well under pressure
• Preparing and serving a variety of alcoholic and non-alcoholic beverages, resulting in a 90% customer satisfaction rating • Demonstrating strong communication skills by engaging with customers and providing personalised recommendations based on their preferences • Managing inventory and restocked bar supplies, ensuring efficient operations and minimising waste • Maintaining a clean and organised bar area, ensuring a pleasant and safe environment for all patrons