Manager keeping a basic image of the area (folding and displaying) • Ensure the shop floor is replenished throughout the day and when instructed to do so by the Manager • Ensure good housekeeping is maintained throughout all areas in the store at all times • Ensure that customers are acknowledged and receive a quality service either face to face or over the telephone • Maintain excellent standards in the stockroom by organising and arranging the stockroom efficiently • Be actively involved in the delivery and ensure new stock is available for replenishment on the shop floor before the store opens • Continually develop stock knowledge and promotions throughout the store • Complete other tasks as necessary to support the overall store • Be available for Cashiers should they request help • Ensure effective communication with the Management Team at all times
• Communicated effectively to determine customer needs, provide recommendations, and upsell products • Helpful, attentive sales support to generate positive customer feedback • Organised front-end and window displays, applying merchandising standards to enhance shopping experiences • Managed transactions with high accuracy to achieve smooth till reconciliations
• Provided excellent customer service under a high-pressure workload • Managed a team, delegating team members to different stations whilst dealing with a constant flow of customers • Mentored and supported employees to maximise team performance • Led by example in completing all tasks with enthusiasm, aiding a positive team mentality • Completed opening checklist to create pristine service areas • Maintained workplace safety by observing occupational and environmental health requirements[IM4]