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Anirudh Sharma

Assistant Supervisor
About

Results-driven management student with a diverse background in retail, restaurant, IT, and BPO industries. Proven experience as a retail store assistant, kitchen assistant, talent acquisition executive, claim supervisor, and warehouse worker. Currently pursuing a MSc in project management with strong communication, MS excel, task management, time management, team coordination, and team management skills. Seeking a dynamic role to leverage my multifaceted experience and excel in creating effective project management strategies.

Previous Brands
Kanha Restaurant
Pihu Trading Company
SARVIKA TECHNOLOGIES PVT LTD
SHANGRI-LA THE SHARD
SIDDHI VINAYAK TELELINK PVT. LTD.
Warner Bros. Studio Tour London (Pom-Vom)
Yodel Logistic Company
Work Experience
Event waiting staff
Dec ‘23 - Dec ‘23
SHANGRI-LA THE SHARD

views overlooking the river Thames. • Food Serving with a professional attitude. • Helped kitchen staff with polishing glass, spoon and plates. • Preparation for the event • Attended guests with wine and warm welcome. • Worked as a bartender for serving drinks and wines.

Sorter
Nov ‘23 - Now
Yodel Logistic Company

Yodel is a delivery service company based in England. Offering home delivery network and B2B services in the UK. • Working as a Shorter for Infeed and Outfeed • Helping team members to complete the task before time. • Lifting heavy items like wine, furniture, gadgets, parcels, etc • Ensuring continuous working of the conveyor belt. • Moving a heavy metal cage of parcel with manual forklift.

Photography Retail Operations
Nov ‘23 - Nov ‘23
Warner Bros. Studio Tour London (Pom-Vom)

WBS Tour London – is a walk-through exhibition and studio tour in Leavesden, Hertfordshire, • Delivered excellent customer service in line with mystery shopper criteria. • Acted in a professional manner all times regarding time management and attendance, maintaining a high degree of flexibility to meet business demands. • Actively participated as part of a high-performing team capturing amazing moments.

Talent Acquisition Specialist
Sep ‘21 - Sep ‘23
SARVIKA TECHNOLOGIES PVT LTD

Sarvika Technologies is a software solutions company helping clients at all levels of growth with its technical expertise. • Sourced, attract and recruit young talents. • Managed the full lifecycle of the recruitment process from sourcing to offering. • Advertised job posting within appropriate forums to attract top-notch candidate pools. • Proactively sourced, engaged, pre-screen, interview, schedule and assess candidates. • Managed candidate experience to ensure positive candidate outcomes. • Liaising with internal departments to determine recruitment needs. • Developed hiring strategies and procedures in line with industry trends, as well as keeping informed of advancements in the field. • Offering and closing appraisal for employees. • Employee engagement on a weekly basis. • Handled HRMS Cloud system for employees (Keka). • Making of Salary structures and LOI (Letter of Intent) for shortlisted candidates. • Organised company annual party for 150 employees • Collaborated with vendors for employee benefits like coupons and discount code. • Promoted for outstanding performance and dedication of work and employee engagement. • Conducted a hiring drive in collaboration with universities for 2000 students.

Kitchen Assistant
May ‘18 - Aug ‘19
Kanha Restaurant

Traditional Indian restaurant serving baked goods, sweets & savouries. • Stocking food items • Checking sell-by dates and rotating stock • Peeling and chopping vegetables, meat, skinning, and gutting fish • Prepared simple meals. • Assisted the head chef with grinding vegetables for sauce preparation.

Retail Assistant
Apr ‘17 - Feb ‘18
Pihu Trading Company

A B2C clothing company dealing with trending clothes. • Provided information about products, including features, prices, and benefits. • Handle customer inquiries, resolve issues, and address complaints. • Arranged and organised merchandise according to the store layout. • Build rapport with customers to encourage repeat business. • Collaborated with other team members for effective store operations. • Hit the target sales for the sessional stock

Claim Supervisor
Jun ‘16 - Jan ‘17
SIDDHI VINAYAK TELELINK PVT. LTD.

A B2B online solution company • Generated leads on a daily basis through calls. • Convert prospective clients and circulated daily deals and offers. • Report to manager weekly for the work performance. • Solved customer queries and complaints. • Provided customer support for claiming their insurance.

Retail Experience
Retail Category
High street
Premium
Luxury
High-end luxury
Other
Work Environment
Department store
Shopping centre
Flagship store
High street store
Travel retail
Outlet
Other
Product Category
Menswear
Womenswear
Accessories
Leather goods
Watches & Jewelry
Footwear
Beauty & Fragrances
Other
Responsibilities
Client Help
Greeting
Complaint handling
Storytelling
Aftercare
CRM
Styling
Product demos
Packaging
Returns & Exchanges
Online orders fulfilment
Client Advising
Upselling
Transactions
Product setup
Product labelling
Inventory control
Stockroom management
Stock control
Order preparation
Open/closing store
Store Maintenance
Health & safety
Languages
English - Fluent
Hindi - Native
Education & Training
University of Hertfordshire
Unknown - ‘24
Master of Science
JECRC University
Unknown - ‘21
Master of Business
Maharishi Arvind College
Unknown - ‘19
Bachelor of Commerce