With proven success at Primark, I've excelled in customer service and sales, boosting satisfaction by 10%. Skilled in handling transactions, stock control, and product setup, I thrive in fast-paced retail settings, bringing dedication and professionalism to every task.
Pitched financial literacy initiatives to individuals in public settings, effectively communicating the program's benefits to people from low-income backgrounds. Fundraised for financial education courses, securing donations and program funding through persuasive and empathetic outreach. Built trust and rapport with diverse audiences to promote the organisation's mission of improving financial literacy in underserved communities.
Supported stadium events by efficiently stocking products and maintaining inventory levels to ensure smooth operations during high-demand periods. Performed cashier duties, handling transactions accurately and providing excellent customer service in a fast-paced environment. Collaborated with team members to meet event deadlines and deliver a positive experience for event attendees.
• I undertook various tasks to ensure that the store was running effectively, e.g., serving customers at the till and organising products on the sales floor. • I dealt with difficult customers at times on refund transactions, but enhanced my client service skills. I also developed my professional etiquette. • Tactfully dealt with customer complaints and inquiries, resulting in a 10% increase in customer satisfaction.
• Managed customer relations to determine requirements and promote relevant products to drive sales, etc. by remembering the menu to easily relay back to customers efficiently. • Set customer expectations, communicate effectively to handle queries, and facilitate conflict to retain the company's reputation • Directed stock inventories and procedures to reduce customer waiting time.
Tobi is an exceptional individual who brings passion, adaptability, and strong communication skills to every role he takes on. His ability to seamlessly adjust to new challenges and environments is matched only by his dedication to delivering top-notch results. Having worked with him, I understand that whether he’s collaborating with a team or leading a project himself, Tobi’s enthusiasm and clear communication inspire confidence and drive success. He’s the kind of person every organisation needs and he gets my great recommendation!