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Alyssa Francis-Gray

Sales Assistant
About

With a proven track record in high street retail at H&M, I excel in personalised customer service and strategic upselling. My visual merchandising skills enhance store appeal, driving sales. I thrive in dynamic environments and adapt with ease to new roles.

Previous Brands
Pizza Express
Harper's/ Traditional English restaurant
Boost Juice
PizzaExpress
Work Experience
Retail
Aug ‘23 - Dec ‘23
H&M

Working in H&M, gave me more experience in fashion retail. Working as part of a team to ensure the customers get the best experience when coming into store I work a lot on the fitting rooms and helping customers on a one to one basis to give them a personal shopping experience and building a relationship with them. I will often upsell and give customers other items to look at when they are shopping with me. - I am often working as part of a Visual Merchandiser to change mannequins to appeal custome the newest items we get in store. I regularly feed back to my manager if i don't think it's as appealing as something else in store and being the target customer, i often ask my friends to also pick out what items we'd all wear in the store to appeal more consumers to the brand.

retail
Jan ‘23 - May ‘23
Boost Juice

Sales assistant
Feb ‘22 - Aug ‘22
Harper's/ Traditional English restaurant

months) Experience in fashion retail. Sales assistant in H & M for 4 months. Cancer Research- Charity shop- Volunteered for three months. Working in cancer research was pay-free, it allowed me to have a drive for work even without getting paid. It opened my eyes into how many cancer patients need help, and the money we are putting in to find a cure and healthcare is vital. Promoting cancer research on my social media page has encouraged people to donate and buy clothes from charity shops. Volunteered at Girl Scouts for 7 months. For my Bronze Duke of Edinburgh Award. Volunteered monthly at a homeless shelter with my church.

waitress
Aug ‘21 - Jan ‘22
PizzaExpress

Languages
English
Experienced Categories
High street
Experienced Work Environments
Shopping centre
Experienced Product Categories
Womenswear
Menswear
Accessories
Beauty & Fragrances
Responsibilities
Greeting
Client Help
Cash register
Transactions
Returns & Exchanges
Packaging
Client Advising
Open/closing store
Stockroom management
Store Maintenance
Order preparation
Product labelling
Education & Training
Reading
‘23 - ‘26
Undergraduate Criminology degree
Law
Langley Park School for Girls
‘21 - ‘23
A levels
Criminology, business and sociology
Secondary school- Farringtons
‘16 - ‘21
GCSE