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Open to Permanent
Open to Permanent

Hannah Chambers

My names Hannah, I’m super bubbly, confident and warm!
About

As a sales professional with 5 years of experience in retail and customer service, I am dedicated to enhancing both my workplace and personal skillset. I am known for being friendly and forward-thinking, constantly seeking innovative ways to improve processes and outcomes. My warm and welcoming demeanour fosters a positive work environment, ensuring that my teammates are happy and motivated. Confident in various retail roles, I am committed to increasing business productivity and delivering exceptional customer service, which I find highly rewarding. With a background in the beauty industry, I take pride in maintaining impeccable personal hygiene and appearance, always ensuring I am presentable and professional at work. I bring extensive retail expertise and adaptability from roles at HHBEAUTY LONDON, Space NK, Selfridges, Birkenstock, and Clarks. Skilled in customer service, sales, product knowledge, and store operations, I thrive in dynamic environments across high-end luxury to high street settings.

Previous Brands
HHBEAUTY LONDON
BIRKENSTOCK UK LTD
charity event
Clarks
Harvey Nichols
Space NK
Marriott Hotels®
Ennismore
Selfridges
Work Experience
Night auditor
Nov ‘23 - Apr ‘24
Marriott Hotels®

Ensured a welcoming guest experience during night shifts, treating guests as individuals and making their stay special Managed guest check-ins and check-outs, processed payments, and handled Expedia bookings Assisted the night manager with various tasks including breakfast bags and floor walks Answered phones and managed guest booking requests using the Opera booking system

Night auditor
Apr ‘23 - Dec ‘23
Ennismore

Ensured a welcoming guest experience during night shifts, treating guests as individuals and making their stay special Managed guest check-ins and check-outs, processed payments, and handled Expedia bookings Assisted the night manager with various tasks including breakfast bags and floor walks Answered phones and managed guest booking requests using the Opera booking system

Reservationist
Jun ‘22 - Now
Harvey Nichols

Provided excellent service to internal and external customers Answered all incoming calls for OXO and managed bookings using Sevenrooms and OpenTable systems Executed sales strategies and tasks as directed by the Events and Sales Manager

Makeup artist
Nov ‘21 - Jan ‘21
Space NK

• Maintaining the standard of the shop floor replenish stock and bring them to the shop floor. • Assisting Visual merchandising • Offering 1 to 1 customer service • Colour matching and makeup consultation • Skincare consultation • Advising customers of the latest products to purchase also assisting customers with their inquiries. • Match similar items to suit the customer’s preference and stock checking. • Remain updated with the latest deals and ensure I achieve sale targets daily. • Stockroom replenishment • Delivery logging • Signing customers up to our loyalty card

Sales
Apr ‘21 - May ‘21
Selfridges

Main correspondence for information on limited edition collection • Advising customers • Customer service • Maintaining concession

Freelance Makeup Artist
Jan ‘18 - Jan ‘24
HHBEAUTY LONDON

Sales Assistant
Jan ‘17 - Nov ‘21
Birkenstock

Served as an emergency key holder and trained new staff on product knowledge and conduct Developed training material for staff and maintained shop floor standards Offered 1-to-1 customer service and advised customers on fashion and product purchases Managed stockroom replenishment and ensured achievement of daily sales targets

Sales assistent
Jan ‘16 - Sep ‘17
Clarks

Makeup Artist
Nov ‘14 - Dec ‘14
Self employed

I worked alongside my college to promote my college course. I demonstrated special effects makeup on members of the public and spoke about my college.

Retail Experience
Retail Category
High-end luxury
Premium
High street
Luxury
Work Environment
Flagship store
Outlet
Pop-Up
Department store
Product Category
Footwear
Leather goods
Beauty & Fragrances
Accessories
Responsibilities
Greeting
Client Help
Product demos
Returns & Exchanges
Cash register
Transactions
Store Maintenance
Health & safety
Open/closing store
Order preparation
Stockroom management
Product setup
Languages
English - Native
Education & Training
University College Birmingham
‘20 - Unknown
Bachelor's degree
South Thames College
‘13 - ‘15
Hair and media makeup and theatrical special effects level 3