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Open to Permanent
Open to Permanent

Ali Adnan

Sales Associate
About

I am an experienced retail professional with a strong background in sales and shop assistance, notably at Octavia Foundation and Salvation Army. I excel in customer service, inventory management, and thrive in dynamic environments, ensuring excellent shopping experiences across high street and luxury retail settings.

Previous Brands
CKT (full-time)
Octavia foundation (part-time)
Duvet and Pillow
Stein Warehouse
Amnesty International
Spark Telecom Ltd
Salvation Army
Briscoe's Household Store
Nestle Global
7-Eleven
Chrysler Jeep and Dodge
IFFAM Enterprise
Work Experience
Brand Ambassador
Jul ‘24 - Now
CKT (full-time)

Key responsibilities: in this role, I am able to create a difference in society by raising awareness and funds for major charities such as Prostate Cancer UK, Centrepoint, Cancer Research UK and YMCA. These charities work in areas of cancer diagnosis / treatment, homelessness and providing employment for people in need. My role involves making strong connections with people on a day-to-day basis, talking with them, raising awareness and if they are interested, collecting funds from them to support these charities. I really enjoy this work because of the satisfaction I feel when I make a difference to people's lives.

Sales Associate
Jun ‘24 - Now
Octavia foundation (part-time)

Purchasing and Sales Manager
Jun ‘21 - Now
IFFAM Enterprise

Key responsibilities: I was responsible for purchasing, negotiation, buying and selling building materials from domestic and international companies. I was also managing sales to generate leads, bring investors on board and join the firm for different projects.

Purchasing and Logistic Manager
Jan ‘17 - Jan ‘20
Duvet and Pillow

Key responsibilities: E-commerce, product strategy, m a n a g i n g international clients, local purchasing, expert in Saber, software to manage daily data of suppliers domestically and internationally, inventory analysis, product designs and material quality, exhibitions onshore & offshore, custom handling and shipping logistics, international purchase, sourcing equipment, managing vendors, exhibition expert, business development and customer relationship management, strategic procurement analysis, pricing and negotiation, inventory management, buying and pricing.

Picking, Packing & Sales Associate
Jan ‘15 - Jan ‘16
Stein Warehouse

Key responsibilities: sales, heavy lifting, packing and customer service.

Fundraiser and campaigner
Jan ‘14 - Now
Amnesty International

Sales Strategic Consultant
Jan ‘14 - Jan ‘16
Spark Telecom Ltd

Key responsibilities: Product strategies, sales analysis, product analysis, customer complaints, marketing strategies, product selling strategies, product promotions, s ales and business development, s a l e s strategies, new marketing promotions, assignments and trainings, planning and implementing sales strategies, conducting research and analysing competition, monitor and analyse sales department p e r f o r m a n c e , identify opportunities for n e w client acquisitions, identify current sales process inconsistencies, Customer retention, business development, training and development, sales management, branding and promotions, retail management strategies, offers and advertisement, team work and excellent communication.

Store assistant
Jan ‘14 - Jan ‘16
Salvation Army

Sales Associate
Jan ‘14 - Jan ‘15
Briscoe's Household Store

Key responsibilities: I worked as a sales associate and was responsible for counter sales, picking and packing and heavy lifting jobs.

Marketing and Project Specialist
Jan ‘13 - Jan ‘14
Nestle Global

Key responsibilities: Customer relations marketing strategies, meeting clients and supplying products as needed, managing Dubai market supply through direct marketing. Expertise in marketing and sales analysis. Excellent presentation skills, brand promotions, product development and branding concepts. International marketing strategies, global strategies, learning and developing new skills and techniques, implementing new techniques. Communication skills, resolving language barriers for clear communication and understanding business requirements, business development strategies to gain maximum market impact, competing with tough competition to make sure customer needs are delivered in a timely manner.

Assistant Manager Retail Marketing
Jan ‘09 - Jan ‘12
7-Eleven

Key responsibilities: Marketing projects, dealership meetings, customer relation, stock checking, strong market analysis, strong knowledge of promotions, merchandiser, sales analysis, customer complaints, sales promotion skills, branding, skills, staff training, strong analytical skills. Promotions and branding, supply chain management, CRM, excellent customer service, dealership meetings, inventory planning and merchandising, business development and marketing strategies.

Senior Client Servicing Advisor
Jan ‘08 - Jan ‘09
Chrysler Jeep and Dodge

Key responsibilities: Customer inquiries and organising businesses, provide business support for Chrysler, Dodge and jeep, consulting dealership businesses across the United States, solutions to customer complaints, excellent communication skills, roadside business assistance and courtesy cars, promoting business of new design cars, cancellation of service contracts, offering new promotions, building strong relationship with existing and new clients, customer relationship management, retention of business clients, ensuring the right solution is delivered to clients in a timely manner, sales and service skills.

Retail Experience
Retail Category
High street
Premium
Luxury
High-end luxury
Work Environment
Department store
Shopping centre
Flagship store
Travel retail
High street store
Outlet
Product Category
Menswear
Womenswear
Accessories
Leather goods
Watches & Jewelry
Footwear
Beauty & Fragrances
Other
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Aftercare
Storytelling
Styling
Product demos
Client Advising
Upselling
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Product setup
Product labelling
Inventory control
Delivery processing
Store Maintenance
Order preparation
Stock control
Stockroom management
Open/closing store
Health & safety
Recommendations
Maryam Ahmadyar
Direct manager - Manager, IFFAM Enterprise
Jun 2021 -

Ali is a very hard working and focussed individual. He has excellent customer service and manages to communicate well with everyone. I would highly recommend him for any role that he has applied for.

Languages
Arabic - Work Proficiency
Spanish - Work Proficiency
English - Native
Education & Training
University of Kashmir
‘21 - ‘24
Bachelor of Law,
Auckland Institute of Studies
‘14 - ‘15
Postgraduate Diploma in Business management,
Guru Nanak Dev University
‘04 - ‘07
Bachelor of Business Administration