I have hands-on experience in supermarkets and cafés, excelling in customer service, payment handling, and stock management. Adaptable and reliable, I thrive in fast-paced retail environments and am passionate about delivering a great shopping experience. Basic English, Tamil, and Japanese skills.
Crafted espresso-based and brewed beverages to brand standards with consistent quality Provided friendly customer service, handled order taking, and offered product recommendations Operated POS systems and processed cash and digital payments with accuracy Maintained cleanliness, hygiene standards, and monitored stock levels during peak-hour service
Automated internal workflows using Excel and Power BI to improve operational efficiency Built interactive dashboards highlighting key operational metrics for management review
Delivered end-to-end food service in high-volume environment serving 200+ customers daily Assisted with food preparation and basic cooking tasks while maintaining quality standards Ensured compliance with hygiene and food safety regulations; managed payment processing Supported inventory management and coordinated with team members across shifts
Provided excellent customer assistance and resolved queries and complaints professionally Operated checkout tills and accurately processed payments, refunds, and exchanges Restocked shelves, maintained store presentation, and ensured organized product displays