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Moazzam Ali

Customer Service Associate
About

I bring hands-on experience in fashion retail and customer service, excelling in sales, inventory management, and POS operations. I am passionate about enhancing customer experiences, adept at adapting to fast-paced shop floors, and skilled in supporting visual merchandising and team-driven sales targets within premium retail environments.

Previous Brands
Royal Tag
Imtiaz Super Market
Cheezious Pakistan
Work Experience
Retail Sales Associate
Jan ‘24 - Feb ‘25
Royal Tag

• Provided exceptional customer service and assisted clients in selecting premium apparel at Royal Tag, Lahore. • Maintained in-depth knowledge of product features, fabrics, and latest fashion trends to enhance customer experience. • Managed inventory, restocked shelves, and ensured proper product display for an appealing store layout. • Processed sales transactions efficiently while handling cash and digital payments. • Assisted in store promotions and collaborated with the team to achieve sales targets.

Customer Service
May ‘23 - Jan ‘24
Imtiaz Super Market

• Delivered exceptional customer service at Imtiaz Super Market Lahore by assisting shoppers with product inquiries, purchases, and checkout transactions. • Oversaw inventory management, restocking, and product arrangement for optimal display. • Assisted customers with product inquiries, purchases, and checkout transactions. • Gained expertise in cash handling, billing procedures, and operating the POS system. • Enhanced the customer experience through prompt assistance, courteous communication, and effective problem-solving.

Mar ‘22 - Jan ‘23
Cheezious Pakistan

• Gained hands-on experience in restaurant operations, customer service, and food service at Cheezious Pakistan. • Supported kitchen staff with meal preparation, order processing, and workflow coordination. • Delivered exceptional customer service to enhance the dining experience. • Handled cash transactions, billing, and operated the POS system efficiently. • Ensured cleanliness, hygiene, and adherence to food safety regulations. • Worked closely with the team to maintain smooth and efficient service during busy hours.

Retail Experience
Retail Category
Luxury
Premium
High-end luxury
Work Environment
Department store
Boutique
Shopping centre
Outlet
Product Category
Menswear
Womenswear
Accessories
Leather goods
Watches & Jewelry
Footwear
Beauty & Fragrances
Other
Responsibilities
Client Help
Styling
Packaging
Stockroom management
Product setup
Product labelling
Inventory control
Delivery processing
Stock control
Open/closing store
Health & safety
Store Maintenance
Recommendations
Anonymous
Studied Together - NA, Royal Tag
Jan 2024 - Feb 2025

He is very hard work employees

Languages
Hindi - Native
Urdu - Native
English - Native
Education & Training
University of Central Punjab
‘19 - ‘23
Bachelor of Science
Punjab Group of Colleges
‘17 - ‘19
FSC Pre-Engineering
DPS
‘15 - ‘17
Bio Science