• Create and drive a high performance culture by setting clear expectations, analyzing stores’ performance, holding partner’s area managers accountable and giving appropriate and prompt feedback. • Manage and optimize store operating procedures. • Setting and monitoring KPI’s. Drive sales in the store in order to meet the LC WAIKIKI targets thru developing and growing a customer focused approach within the stores, understanding competition and keeping the partners motivated. • Analyzing the business KPI’s as well as local retail trends and needs and providing feedback within team on merchandising stock, selection and pricing. • Maintain awareness of the LC WAIKIKI organization within each partner. • Manage expansion plan within the reigon and New store openings 360 degree support.
• Consistently achieve goals in key metrics: profit, sales, customer service, and operational measures by developing new business and marketing opportunities within the country. • Prepare sales budget for the stores. Follow up and report to top management. • Fully responsible for P&L - cost analysis and • determination strategies. • Regularly visit stores and areas to ensure company standards are maintained. • Work together with product planning and allocation team to create right product mix at right time. • Interview, coach, and train candidates and employees.
• Was responsible for directly own retail operations in the Middle East and North Africa (Morocco, Egypt, Iraq) and franchise operations (Iran, Tunisia, Lebanon, Jordan, UAE, Bahrain, Qatar, Azerbaijan.) • Travelled to overseas stores to ensure compliance with company regulations and prepared visit reports for Retail Operation Director. • Provided mentoring in technical areas and organized employee trainings & assessments. • Monitored store KPIs and suggested necessary changes and implemented action plans. • Managed new store openings involving the construction, IT, visual merchandising and product planning team
• Was in charge of managing visual merchandising activities of stores in Russia, Egypt, Albania, Kosovo, Macedonia, Morocco, Kazakhstan, Azerbaijan, Georgia, Iraq, Bulgaria, Bosnia, Poland and Romania. • Administered controls in stores all around the world by using monthly photo presentation and instant photo application. • Performed weekly business trips to overseas stores and prepared report- action plans accordingly • Created visual standards & company visual guides and installed store windows. • Organized VM training conferences and presented to teams of 20 or more. • Contributed to store openings all around the world by organizing product placemen and visual activities.
• Followed fashion trends, development of UK brands and global market closely - sourced new fabric qualities, trims and shapes. • Created and developed samples and attended range & sign off meetings at the UK office with buyers regularly. • Followed entire production process and updated the UK buying teams updated. • Worked with technical team, Quality-control team and export team closely to arrange shipment and prepare shipment documents, invoices.