As an experienced Sales Assistant, I excel in visual merchandising, customer service, and inventory management. At Superdry, I consistently exceeded sales targets, provided personalised fashion recommendations, and adapted swiftly to fast-paced retail environments. Fluent in handling transactions, stock control, and enhancing the shop floor experience.
• Restocked and managed inventory with precision, ensuring all items were efficiently organized and visually merchandised to enhance customer experience and increase sales. • Collaborated with team members to maintain high retail standards, ensuring the shop floor was always well-presented and products were aesthetically arranged for easy access and maximum appeal. • Delivered exceptional customer service, catering to individual customer needs by utilizing in-depth product knowledge and providing expert recommendations on the latest men's fashion trends. • Processed transactions, refunds, and exchanges smoothly while adhering to POS operations and ensuring accuracy in cash handling and stock levels. • Actively engaged in cross-selling and upselling by offering personalized suggestions and solutions, further enhancing customer satisfaction and driving sales. • Handled customer queries and complaints with professionalism, utilizing effective problem-solving skills to resolve issues and ensure a seamless shopping experience. • Assisted in maintaining the stockroom, overseeing inventory audits, replenishing new lines, and supporting overall stock management processes. • Proactively stayed ahead of the latest trends and competitor offerings through a keen understanding of the fashion market, allowing for better customer engagement and service delivery.
• Provided support in a high-volume healthcare environment, assisting pharmacists in managing prescriptions, stock control, and patient interactions achieving customer satisfaction. • Ensured accuracy in prescription preparation, reducing medication errors, and ensuring patient safety. • Delivered excellent customer service, handling patient inquiries about medication usage and potential side effects with clarity and empathy. • Monitored inventory levels and ensured timely pharmaceutical orders, achieving 100% customer satisfaction through prompt dispatch and adherence to storage protocols.