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Summya Malik

Retail expert. Luxury service & sales. Adaptable & driven. Dedicated retail pro. Customer service specialist. London.
About

I am a proactive retail professional with a proven track record in luxury and heritage brands. Currently at Venchi, I deliver high-end customer service and hospitality, focusing on brand storytelling and premium product knowledge. Previously, as a Sales Assistant at Levi’s, I developed expertise in personalized styling and high-volume sales. My experience across international retail environments has made me highly adaptable, reliable, and expert at maintaining luxury store standards. I am passionate about providing exceptional customer experiences and am now looking to bring my energy and dedication to new retail opportunities.

Previous Brands
Venchi
Levi's
Al Fateh
Work Experience
Retail sales assistant
Jul ‘25 - Now
Venchi

As a brand ambassador for this heritage Italian chocolatier, I deliver a premium, luxury experience to a global clientele in the heart of London. My role focuses on combining expert product knowledge with high-end hospitality to drive sales and ensure every customer enjoys the Venchi lifestyle.

Sales Assistant
Feb ‘23 - Oct ‘24
Levi's

Represented a world-leading heritage denim brand, providing personalized styling advice and technical product expertise to a diverse customer base. I focused on building brand loyalty by helping customers find their "perfect fit" while maintaining high-paced retail operations.

Sales Assistant
Jan ‘21 - Oct ‘22
Al Fateh

Supported daily operations at one of Pakistan’s largest and most trusted departmental store chains, providing high-quality service across diverse product categories including groceries, electronics, and household essentials.

Languages
English - Fluent
Urdu - Native
Hindi - Fluent
References
Hemanth Hely
Direct manager - Manager , Venchi
Jul 2025 -

I had the opportunity to manage Summya during her time as a Retail Sales Assistant. She was reliable, professional, and consistently provided excellent customer service. She worked well with both customers and Team, demonstrated a positive attitude, and was always willing to take on responsibilities. I would be happy to recommend her for future retail and customer-facing roles.

London, UK