I bring luxury and high street retail experience, excelling in personalised service, sales, and client advising across diverse environments. Adaptable and proactive, I thrive in fast-paced settings, consistently meet targets, and am flexible with tasks—always ensuring high shop floor standards and a premium customer experience.
Monitored pool safety with vigilance and enforced rules to protect members. Responded quickly to emergencies, administering first aid and CPR when required. Maintained high standards of hygiene and cleanliness in pool areas. Delivered excellent customer service, assisting members with queries and concerns.
Built strong customer relationships by understanding individual needs and offering tailored advice. Collaborated with team members to ensure smooth daily operations. Maintained up-to-date knowledge of products and services through regular training. Supported achievement of sales targets through proactive customer engagement.
Delivered personalised luxury sales experiences for high-end perfume and candle collections. Built strong rapport with clients, understanding their preferences to recommend tailored products. Maintained immaculate product displays and ensured a premium shopping environment. Consistently met and exceeded sales targets through upselling and cross-selling.
had the pleasure of managing Selina in her role as Luxury Sales Associate – Perfume & Candles, and she consistently impressed me with her professionalism, product knowledge, and ability to build strong client relationships. She brought a positive energy to the team and was dedicated to delivering exceptional service. I would be delighted to work with Selina again in the future.