Open to Permanent
About
I excel in enhancing customer experiences with strong problem-solving skills from roles at TK Maxx and Pret a Manger. Proficient in stock management, tills, and allergen guidance, I thrive in fast-paced retail settings handling diverse customer needs.
Previous Brands
King Cross St Pancras - Eurostar Lounge
KFC - Barkingside
SMART Education
TK Maxx (Westfield Stratford City)
Pret A Manger
Work Experience
Retail Associate
Oct ‘22 - Now
TK Maxx (Westfield Stratford City)
Helping customers . . . . Checking stocks and deliveries Managing stock room Departments swap
Pret a manger
Jan ‘22 - Dec ‘22
King Cross St Pancras - Eurostar Lounge
Team member star Managed tills Solved customers problem . Barista Assisted customers with an allergen guide
Team Member
Dec ‘21 - Mar ‘22
KFC - Barkingside
Team Member Star
Mar ‘21 - Now
Pret A Manger
IELTS Instructor
Jan ‘21 - Aug ‘21
SMART Education
• Instructed students about the IELTS exam and helped to get a good score
Customer Service Assistant
Jan ‘18 - Oct ‘19
Self employed
• Helping customers Handling calls and appointments Mentored juniors Answered customer enquires
Retail Experience
Retail Category
High street
Premium
Work Environment
Shopping centre
Department store
Responsibilities
Greeting
Complaint handling
Storytelling
Client Help
Languages
Bengali - Native
English - Fluent
Education & Training
London South Bank University
Unknown - ‘20
BA( Hons) Accounting and Finance