Raveena Soni

• Manage relationships with private clients, investors and collectors, supporting precious metals ownership, collecting activity and long-term wealth preservation objectives. • Generated £150K+ revenue within the first three months of client-facing activity. • Guide clients through high-value transactions while maintaining exceptional relationship management and retention standards. • Facilitate bespoke client experiences through strategic partnerships, luxury concierge introductions and collector-focused engagement initiatives. • Support partnership development opportunities with luxury lifestyle, concierge and UHNW- focused businesses to expand client reach and enhance customer experience. • Utilise CRM data and client insights to identify engagement opportunities, support portfolio growth and drive targeted client outreach initiatives. • Manage the full client lifecycle from acquisition through retention, repeat purchasing and long- term relationship development.

• Provided private consultations for HNW clients within a luxury fine jewellery environment. • Supported high-value purchasing decisions through trust-led advisory conversations and relationship management. • Contributed to client development initiatives, showroom events and personalised luxury experiences.

• Managed international client relationships and GCC-focused commercial partnerships across luxury retail and brand collaborations. • Executed a £230K revenue-generating Riyadh event within three days. • Led cross-border client engagement, partnership development and luxury sales initiatives. • Supported strategic growth and client acquisition opportunities across GCC luxury markets.

Built and launched the private client division for high-value international clientele. • Managed end-to-end private client relationships across luxury fashion and accessories. • Developed bespoke sourcing solutions and personalised shopping experiences for affluent and HNW customers. • Analysed luxury consumer behaviour and purchasing trends across key international markets.

• Managed a portfolio of high-spend VIC clients with direct commercial responsibility. • Exceeded sales targets by 50% through relationship-led client development, personalised clienteling and high-value luxury sales. • Closed luxury transactions exceeding £10K+ whilst maintaining exceptional client retention. • Leveraged digital clienteling tools to strengthen engagement and long-term loyalty.

• Managed an international portfolio of HNW and VIP clients across luxury fashion, fine jewellery and Swiss timepieces. • Sourced and sold luxury watches including Patek Philippe, Rolex, Audemars Piguet and bespoke/ customised timepieces through an established network of dealers, resellers and specialist partners. • Generated £1.5M+ annual revenue through relationship-led client development and long-term portfolio management. • Developed trusted relationships with collectors and affluent clients across the UK, UAE and Qatar, supporting high-value acquisitions across multiple luxury categories. • Achieved 95%+ client retention through highly personalised clienteling and luxury service. • Developed specialist knowledge of the luxury watch market through direct collector engagement, attendance at industry events including Watches & Wonders, and ongoing professional development through the Fondation Haute Horlogerie (FHH).

- Burberry Accessories.

- Assisting the Fashion Team at Harper’s Bazaar with personal requests and hoc jobs. - Ensuring efficient fashion sample returns to multiple PR companies and designers, and leasing/building valuable relationships with PRs on behalf of Harper’s. - Maintaining an organised fashion cupboard, as well as working with fellow interns, and sharing responsibilities.

- Shadowed multiple Buyers Administration Assistants (BAA) - Completed multiple ‘Comp Shops’ for the BAAs, comparing specific product categories with competitors’ products - Being able to sit in on ‘fits’, alongside the designers and technicians, as prototypes and final products are analysed, as worn by a model - Spent time with the Pattern Cutting department, completing multiple pattern designs.

- Duties included: interaction with customers, heightening my communication skills, utilising the till on a daily basis, including completing tax returns, completing replenishment reports and restocking the shop floor, therefore familiarising myself with the brand’s products, unpacking deliveries, transferring stock from South Molton Street to other Hobbs stores/outlets, managing and maintaining the stockroom, and the shop floor.

- Duties included: managing the changing rooms, effectively rearranging the shop floor for optimal presentation, helping customers with their needs - The role has further developed my communication and creative skills as I was put in many situations where quick decisions had to be made in order to satisfy customer needs. I also worked with people from a range of backgrounds.