Passionate retail professional with extensive experience in front-of-house operations and customer service. Skilled in driving sales, complaint handling, styling, and product setup within premium and luxury segments. Adaptable to fast-paced environments, delivering exceptional service consistently.
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Managed internal marketing coordination, driving key metrics and coordinating event logistics. Demonstrated strong project management and client service skills, ensuring successful event outcomes • Spearheaded innovative, data-driven marketing campaigns, achieving a 20% increase in conversion rates and a 25% improvement in ROI. • Orchestrated cross-functional collaboration, enhancing client relationships and driving high-impact initiatives that positioned the brand as a market leader. • Strategically optimized budget allocations through sophisticated data analysis, reducing costs by 15% while amplifying marketing efficiency and effectiveness. • Architected integrated marketing strategies that elevated user engagement by 30% and significantly bolstered brand visibility.
Managed experiences for brands like Samsung and Microsoft, reducing costs and ensuring flawless event execution. Streamlined event processes and leveraged project management skills for impactful outcomes. • Directed large-scale event management for prestigious clients such as Samsung and Microsoft, ensuring flawless execution and superior client satisfaction. • Revamped event processes by integrating cutting-edge project management tools, resulting in a 15% reduction in operational costs and enhanced efficiency. • Leveraged exceptional project management expertise to synchronize multiple teams, vendors, and stakeholders, guaranteeing timely, on-budget delivery of high-profile events. • Cultivated strong client relationships through strategic communication and innovative solutions, driving a 25% increase in repeat business and client retention.
Managed internal marketing coordination, driving key metrics and coordinating event logistics. Demonstrated strong project management and client service skills, ensuring successful event outcomes. • Championed internal marketing efforts, aligning cross-functional teams to drive key performance metrics and achieving a 20% increase in product marketing efficacy. • Commanded on-site logistics for events, managing vendor relationships, resolving crises, and ensuring adherence to high standards of execution. • Engineered comprehensive event plans and schedules, enhancing operational efficiency and exceeding client expectations. • Exhibited exceptional project management and client service leadership, delivering successful event outcomes and earning high praise from clients. PART-TIME EXPERIENCE
• Negotiated and executed high-value partnership deals across multiple categories including F&B, beauty, electronics, home furnishings, and apparel, driving a 30% increase in brand collaborations and enhancing the platform's product diversity. • Developed and implemented strategic category initiatives in collaboration with the business team, successfully curating a premium selection of D2C e-commerce brands and products tailored for CRED's premium users. • Collaborated with brand partners to secure exclusive product curations, resulting in a 25% boost in user engagement and a significant rise in customer satisfaction. • Tracked and analyzed product performance using advanced data tools, identifying key trends and optimizing sales volumes by 20%.