Tinara Witharana
With five years’ retail experience in fashion, I excel in customer service, personal styling, and visual merchandising. I thrive in fast-paced shops, adapt quickly to new brands, and enjoy delivering personalised service on the shop floor. Flexible and passionate about current trends and working with diverse teams.
• Serve guests at the bar and tables, giving warm, attentive service in a busy, fast-paced setting • Help plan and run events, from setting up the room and styling the space to coordinating on the night • Look after guests during events, handling requests and keeping everything running smoothly • Take orders and payments accurately, including card and cash • Work closely with the team to cover busy shifts and keep standards high
• Welcomed customers and gave personal styling advice, putting together outfits and suggesting pieces to suit each customer's taste, size and occasion • Built friendly relationships with regular customers, letting them know about new arrivals they'd love and encouraging repeat visits • Worked towards daily sales targets through attentive service, upselling and suggesting matching accessories • Handled the till, card payments, exchanges and returns accurately • Helped with deliveries, stock checks and replenishment so the shop floor stayed full and organised • Created window displays and in-store visual merchandising for new collections and seasonal drops • Ran the store's social media, planning and shooting outfit posts, new arrival content and styling ideas to bring customers into the store • Kept an eye on fashion trends and customer feedback to suggest what to feature in store and online