I am experienced in customer outreach, product promotion, and retail product placement. I excel at managing billing processes efficiently and supporting marketing efforts to enhance sales visibility. Flexible, detail-oriented, and skilled in various retail environments with a focus on premium products.
• Led the research and development of microbiology-related products, facilitating technical support for clients and cross-functional teams. • Spearheaded the creation of biology catalogs, ensuring comprehensive and accurate product descriptions and updates. • Conducted thorough quality control by reviewing check-in slides for biology models, enhancing product accuracy and reliability. • Managed the full billing and invoicing process, contributing to efficient order processing and financial accuracy. • Authored and designed detailed product manuals, streamlining user understanding and improving product utilization. • Supported marketing efforts by assisting with retail product placement and customer outreach. • Developed promotional strategies for microbiology products to enhance visibility and market penetration.
• Performed advanced microbiological diagnostic tests to detect and characterize microorganisms, contributing to critical healthcare decisions. • Ensured compliance with stringent laboratory safety protocols and maintained meticulous records of test results and data interpretation. • Managed specimen handling and laboratory equipment, enhancing accuracy in diagnostic testing and operational efficiency.