Experienced in retail sales, I excel in customer service and achieving targets. Proficient in transactions, merchandising, and resolving issues. Adaptable to dynamic environments, committed to store standards, and skilled in inventory control with a focus on menswear, womenswear, footwear, and beauty.
• Answer customer queries • Greeting customers • Customer focus • Selling to customer needs • Assisting customers • Excellent customer service • Keeping the store clean • Comply with inventory control procedures • Cross sell products • Handling customer complaints • Identifying customer needs • Manage product returns • Offer advice about promotions • Communication • Assisting with inventory • General math skills • Job knowledge • Maintaining records of customer interactions • Meeting sales goals • People skills • Merchandising • Processing orders and transactions • • Referring customers to superiors when necessary Current Work Experience : Zudio Trends limited JOB ROLE: SALE ASSOCIATE ( April to November 2024) • Greet customers as they enter the store. • Answer customer questions and assist with requests. • Execute purchases and returns at the cash register while checking for accuracy. • Restock and organize merchandise on the sales floor. • Resolve customer complaints and issues in a timely and professional manner. • Tracking the Sale KPI. • Knowledge about the UPT, AVS, Conversion. • Knowledge about the Customers Billing. • Stock Replenishment.