As a fashion-focused sales assistant at Miss Diva Shoes, I excelled in exceeding sales targets through personalised service. My versatility is shown in fast-paced settings like McDonald's and Nandos with excellent customer relations. Skilled in cash register operations and store maintenance, I'm prepared for any retail environment.
Coordinated and collected clothing, accessories, and samples from PR agencies, showrooms and designers, maintaining detailed records of borrowed and returned items. Attended London Fashion Week shows on their behalf, taking notes on trends and networking with industry professionals. Supported social media content creation and brand styling initiatives. Managed the returning of items, including coordinating international returns with PR agencies, brands, and couriers.
Assist in maintaining a visually appealing and well-organized store environment, including restocking merchandise and keeping displays clean and tidy Provide exceptional personalised customer service by greeting customers, building rapport, and ensuring their needs are met Develop and maintain extensive knowledge of luxury products, including features, benefits, and pricing Working at luxury fashion houses including Alaia, Mulberry, Theory, Harvey Nichols, Canada Goose, Vince, Aquazzura and many more
• Provided 1-1 personal shopper experience to customers by catering to their needs • Exceeded sales targets through styling customers and showcasing products • Maintaining a good display and hygiene standard
• Make our guests feel valued as part of our family by creating a fun and relaxed environment for them to enjoy. • Give a warm welcome to our guests and make them feel at home • Serve customers eficiently at the till – understanding and meeting their needs
• Fast pace environment taught me how to quickly apply new skills
• Successfully reduced email response time by 50% • Detailed evaluation of each project
• Assisted youth with engagement of children aged 5 - 11 • planned various sporting events for each age group resulting increased brain stimulation • completed the ambassador program where I had gained invaluable leadership skills.