Eman Alam
I bring strong retail experience across fashion, beauty, and opticians, excelling in customer service, sales, and product advice. Skilled with tills, stock control, and floor standards, I thrive in fast-paced teams and adapt quickly to deliver a positive in-store experience.
Stocking up shelves and main floor, keeping the floor clean and professional. Excellent communication skills with customers. Maintained high standard quality service during busy periods. Handling cash and tills, processing card payments. Giving advice on cosmetics and everyday products.
Delivered friendly, professional customer service and supported customers with product choices. Operated tills accurately, processing cash and card payments, refunds, and exchanges. Maintained high standards of cleanliness and organisation on the shop floor. Worked effectively during busy periods and seasonal peaks. Followed store procedures and contributed to a positive team environment.
Offered advice on products, trends, and routines based on individual needs and preferences. Maintained high standards of store presentation, including stocking shelves and organising displays. Processed transactions accurately using the till system and handled cash/card payments. Promoted products and supported sales through recommendations and upselling and Kept up to date with new products, promotions, and beauty trends.
Confidently engaged customers and clearly explained product features and offers. Supported promotional activity and brand awareness campaigns. Built rapport quickly with members of the public. Worked independently and as part of a team to meet daily targets. Represented the brand professionally at public events.
Provided warm, helpful customer service and styling advice. Operated POS systems and handled transactions accurately. Maintained tidy, well-presented displays and stock organisation. Supported opening and closing duties when required. Assisted the team during busy periods.
Supported fundraising and community engagement activities. Assisted members of the public in a polite and approachable manner. Represented the charity professionally at event.
I had the pleasure of working with Eman at Sally Beauty, where she consistently demonstrated a positive attitude, strong customer service skills, and a willingness to learn. Eman is friendly, approachable, and naturally builds rapport with customers, helping them feel welcome and confident in their purchases. She worked well as part of the team, was reliable with her responsibilities, and maintained high standards on the shop floor. Eman showed initiative when assisting customers, restocking products, and supporting colleagues during busy periods. Her enthusiasm and professionalism made her a valued member of the team. I would confidently recommend Eman for any customer-facing retail role. She brings energy, dedication, and a genuine commitment to providing excellent service, and I believe she would be an asset to any team. Manager, Sally Beauty