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Ismail Omar

Customer-focused, reliable and motivated. Strong communicator who thrives in fast-paced retail environments.
About

I have hands-on experience in high-end retail and event sales, excelling in customer service, sales support, and stock management. Adaptable and collaborative, I thrive in fast-paced environments and am committed to delivering engaging shopping experiences and maintaining premium store standards.

Previous Brands
The Staffing People
Michael Wisher
Work Experience
Retail Event Staff
Feb ‘25 - Now
The Staffing People

Delivered outstanding customer service during major sporting, entertainment, and live events. Processed high volumes of transactions accurately using POS and cash handling systems. Engaged with customers to understand their needs, provide product recommendations, and support purchasing decisions. Maintained stock availability and presentation standards to create an attractive shopping environment. Worked efficiently in fast-paced environments while maintaining service standards. Collaborated with colleagues to achieve sales and operational objectives. Maintained professional presentation and represented client brands positively. Merchandise stands at stadiums.

Retail Assistant
Nov ‘24 - Jan ‘25
Michael Wisher

Assisted customers throughout the purchasing journey, providing product information and delivering a positive shopping experience. Supported day-to-day retail operations and store organisation. Maintained high standards of cleanliness and visual presentation. Assisted with stock management and replenishment activities. Worked closely with team members to ensure smooth store operations. Contributed to a welcoming and positive shopping experience. Merchandise stands at stadiums.

Retail Experience
Retail Category
High-end luxury
Work Environment
High street store
Other
Product Category
Menswear
Womenswear
Responsibilities
Greeting
Client Help
Styling
Product demos
Client Advising
Upselling
Transactions
Cash register
Returns & Exchanges
Packaging
Stock control
Store Maintenance
Open/closing store
Health & safety
Stockroom management
Inventory control
Product labelling
References
Anonymous
Senior colleague - team leader, The Staffing People
Feb 2025 -

I had the pleasure of working with Ismail and found him to be a hardworking, reliable, and professional individual. He consistently demonstrated a positive attitude, strong customer service skills, and the ability to perform effectively in fast-paced environments. Ismail is a dependable team member who is willing to learn, takes initiative, and always strives to deliver a high standard of work. I would have no hesitation in recommending him for future employment.

Languages
English - Native
Somali - Fluent
Education & Training
London South Bank University
‘25 - ‘28
BA (Hons) Business Management
Bachelors