Ade Solanke


To be discussed

Ade Solanke

Customer Service Officer

Current Location

Aberdeen, UK

Experienced service-oriented, enthusiastic, and self-motivated individual with strong ability to multi-task, prioritize, and manage time effectively. With over 10 years working experience in a fast-paced live environment, managing tasks on a timely basis, and building trusted advisor relationship with customers to identify and guide them to their goals. I am focused, a good listener, empathic, patient, and of a caring nature while promoting team efficiency and adaptability with initiative-taking cross-functional communication, and meticulous diligence. I also recognize the importance of confidentiality and can show this in practice and have natural eyes for process improvement to promote efficiency with teamwork. My mantra is to exceed customers' expectations by working smart while driving quality and consistently managing high customer satisfaction ratings, creativity, and practical problem solver while managing numerous customers concurrently.

  • Brands Ade has worked with
    • Tesco
    • C2S Nigeria LTD
    • Negris Limited

Retail Assistant


Oct 2022 - Present

Non-Food Department (F&F) October 2022 to Date

• Unpacking of deliveries
• Arranging and tidying the shop floors
• Sorting of clothes according to gender, style and size
• Tagging of clothes with...

Customer Satisfaction Officer

C2S Nigeria LTD

Aug 2015 - Sep 2022

• Sorting of incoming and outgoing parcels/ items according to geographical location
• Weighing of goods for delivery to ascertain their weight in order to calculate the delivery fee
• Repackaging o...

Customer Service Representative


Sep 2012 - Aug 2015

• Provided customers with up-to-date information about products and promotional offerings.
• Handled customer calls and responded to queries about services, product damages, promotions, and billing. ...

Warehouse and Inventory Operative

Negris Limited

Jan 2004 - Sep 2012

• Routing of finished from goods production to packaging line
• Final Confirmation of quality and quantities' compliance
• Receiving, checking and sorting the full range of Amazon products that ente...

Retail Experience
  • Greeting & welcoming
  • Assisting customers
  • Collecting client data
  • Resolving customer complaints
  • Managing returns & exchanges
  • Wrapping & packing
  • Shipping & packaging online orders
  • Inventory control
  • Processing & unpacking deliveries
  • Product location & preparation
  • Order fulfilling
  • Store cleaning & tidying
  • Pricing, tagging and labelling
Work Environment
  • Boutique
  • Department store
Product Category
  • Menswear
  • Womenswear
  • Footwear
  • Leather goods


Ondo State Polytechnic

Higher National Diploma (HND) Accountancy

to 2002

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