Open to Permanent
About
I am a seasoned beauty consultant with robust experience at Fortem & Mode and CHANEL. My background as a sales supervisor at X.S. Fashion Ltd. has honed my sales skills, ensuring adaptability in dynamic retail settings. I am skilled in customer engagement, product knowledge, and upselling.
Previous Brands
Fortem & Mode
Amazon Flex
Tsuen Shing Roast Restaurant
Hong Kong Monetary Authority
Joyway Management Ltd. (Buildings
Yin Kee Engineering Ltd.
Global Design Concepts (HK) Ltd.
CHANEL
X.S. Fashion Ltd.
Work Experience
Beauty Consultant (Temporary
Feb ‘25 - Now
Fortem & Mode
Delivery Driver
Jul ‘24 - Feb ‘25
Self employed
Seko Logistics Warehouse workers Jan 2025 Amazon Flex Delivery Driver July 2024 - Now
Shop Manager
Mar ‘12 - Mar ‘24
Tsuen Shing Roast Restaurant
Temp Clerk (Admin
Jul ‘11 - Mar ‘12
Hong Kong Monetary Authority
Temp clerk (HR)
Sep ‘09 - Apr ‘11
Joyway Management Ltd. (Buildings
Administrator
Jul ‘07 - Jan ‘09
Yin Kee Engineering Ltd.
Assistant Merchandiser
Feb ‘03 - Aug ‘05
Global Design Concepts (HK) Ltd.
Beauty Advisor
Jun ‘00 - Jul ‘02
CHANEL
Sales supervisor
Oct ‘99 - Apr ‘00
X.S. Fashion Ltd.
Retail Experience
Retail Category
High street
Luxury
High-end luxury
Premium
Work Environment
Department store
Shopping centre
Outlet
Product Category
Menswear
Womenswear
Accessories
Leather goods
Footwear
Beauty & Fragrances
Responsibilities
Client Help
Complaint handling
Product demos
Client Advising
Upselling
Cash register
Returns & Exchanges
Packaging
Transactions
Online orders fulfilment
Stock control
Order preparation
Store Maintenance
Open/closing store
Health & safety
Stockroom management
Delivery processing
Inventory control
Product setup
Recommendations
Anonymous
Had a client/business relationship - Carla, Fortem & Mode
Feb 2025 -
Fiona has been a pleasure to work with - punctual, reliable and hard working. We've had excellent client feedback and I wouldn't hesitate to book her for work again.
Languages
Cantonese - Fluent
English - Work Proficiency
Chinese - Fluent
Mandarin - Fluent
Education & Training
Glyndwr University
‘20 - ‘22
Master of Business Administration
Lingnan University Lingnan
‘06 - ‘07
Higher Diploma in Human Services