Wanyuwei Zhang

PR / social media / retail

With extensive experience in fashion retail with brands like Inditex Group and Watsons, I excel in customer engagement, sales targets, and showroom management. Passionate about delivering personalised recommendations, I thrive in fast-paced settings, aiming to enhance each customer's shopping experience.

Previous Brands
| Colorlab, Watsons
| Fashionllaabb, China Fashion Week
| Ray Chu, London Fashion Week
Stradivarious, Inditex Group
| Trends Group & Cosmopolitan
Work Experience
Showroom Assistant
Sep ‘22 - Sep ‘22
| Ray Chu, London Fashion Week

• Cooperated with models for changing outfits required for runway shows. • Participated backstage matters such as the organisation and display of samples and accessories.

E-commerce Operation Intern
Dec ‘20 - Jul ‘21
| Trends Group & Cosmopolitan

• Managed various social media accounts such as Weibo, Red, WeChat Official Accounts, and Taobao, recording backend data and generating reports. • Increased the followers of official social media accounts by 20k. • Assisted in content creation for social media accounts, drafted product/activity copies. • Raised event proposals and conducted PowerPoint presentations.

Sales Assistant
Sep ‘20 - Dec ‘20
Stradivarious, Inditex Group

• Achieving daily sales targets of 10,000 CNY (1,000 GBP) through effective product promotion and customer engagement. • Welcoming and assisting an average of 100 customers per day, providing personalized recommendations and assistance. • Cultivating positive relationships with customers to enhance loyalty and encourage repeat purchases. • Assisted in product placement, warehouse organization, and handled cashier service.

Showroom Assistant
May ‘20 - May ‘20
| Fashionllaabb, China Fashion Week

• Collected data on viewership and engagement metrics such as the number of views and likes for BOX PROJECT online Releases. • Engaged in live interactions, operating the backend activities and promotions.

Sales Assistant
Jul ‘19 - Oct ‘19
| Colorlab, Watsons

• Assisted in product placement, warehouse organization, and handled cashier service. • Participatede in daily sales recordkeeping.

Retail Experience
Retail Category
High street
High-end luxury
Work Environment
Shopping centre
Product Category
Beauty & Fragrances
Client Help
Product demos
Client Advising
Cash register
Returns & Exchanges
Online orders fulfilment
Product setup
Product labelling
Delivery processing
Stockroom management
Store Maintenance
Order preparation
Open/closing store
Education & Training
University of the Arts
‘22 - ‘23
MA Global Fashion Retailing
Communication University of China & Capital University of Economics and Business
‘18 - ‘22
Bachelor of Arts