I bring hands-on experience as a sales assistant in fast-paced high street and premium retail, excelling in customer service, store presentation, and stock control. Adaptable and proactive, I thrive on supporting team operations and delivering excellent service across womenswear, accessories, footwear, and beauty.
Achieved a Business Admin Apprenticeship, supporting customs operations and administrative processes. While handling financial accounts (Balance Sheets, P&L and invoices) using Microsoft Excel.
- Maintained high standards of store presentation, ensuring products were well organised and displays were kept tidy. - Replenished stock and monitored product availability to support smooth day-to-day operations. - Worked effectively as part of a team in a fast-paced retail environment while meeting customer and business needs.
- Took customer orders accurately and communicated effectively with the kitchen and front-of-house team. - Handled payments and transactions accurately, including cash and card payments. - Worked effectively under pressure, prioritising tasks and responding promptly to customer requests.
Assisted in preparing monthly financial reports, creating confidential account reports, and processing customer invoices while maintaining accuracy and confidentiality.
Yasmin is punctual, reliable and hardworking, always approaching her responsibilities with a positive attitude. She is friendly and welcoming with customers, providing excellent customer service and making them feel valued. Yasmin is also a supportive team member, easy to work with, and consistently presents herself professionally. I confidently recommend her.