Dedicated and customer-focused individual with a passion for helping others and excellent communication skills. I bring a solid background in sales assistance, data entry, document management, and volunteering experience. Known for my exceptional customer service skills, I strive to provide a positive and personalised customer experience. With a strong attention to detail and a proactive approach to problem-solving, I am committed to delivering excellent results and contributing to the success of the organisation. I am seeking an opportunity to leverage my skills and experiences to provide exceptional customer service and make a meaningful impact.
Responsibilities: -organise and clean stockrooms • Interact with customers remotely, providing personalised assistance and guidance in selecting perfumes that align with their preferences and needs. • Offer expert knowledge and advice on fragrance profiles, notes, and suitability for different occasions, ensuring customers make informed purchasing decisions. - Utilise virtual platforms and communication tools to effectively showcase and promote perfume products, highlighting their unique features and benefits. - Maintain accurate and up-to-date product information, including pricing, availability, and promotional offers, in online databases or systems. - Provide excellent customer service, promptly addressing any concerns or issues that may arise during the remote sales process. • Collaborate with the remote sales team and supervisors to achieve sales targets and contribute to the overall success of the perfume business.