Frantisek Svoboda



Frantisek Svoboda

Director of eCommerce and Operations

Current Location

London, UK

Frantisek is available for work

e-Commerce/ omnichannel business professional and team leader. Strategic and analytical, data and performance-driven, passionate about customer satisfaction, operational excellence, customer acquisition and commercial performance. Experienced with change and strategic project and product planning management and executions, including setting up and optimising operations and sale channel standards. To name a few - launched a global business, set up online sales and marketing channels for an established multinational retailer, led, trained and managed a number of multinational cross-functional teams (Marketing, Logistics, Customer Service, Legal, Finance and HR).

  • Brands Frantisek has worked with
    • Setsofran London Ltd.
    • Zerogrey Ltd
    • Smartbox Group Ltd
    • Effectix.Com S.R.O.
    • Tchibo Gmbh
    • Digilab S.R.O.
  • Frantisek's past titles
    • Director Of Operations And Business Development
    • Online Marketing Manager
    • Senior Trader
    • Marketing Manager
    • E-Commerce Manager
    • Print Specialist
Work Preference
Location Preference

To be discussed

Work Pattern

Open to Full-time work

Employment Preference
  • Permanent Positions

Director of eCommerce and Operations

Setsofran London Ltd.

Jun 2020 - Present

Fashion Brand/ Women Apparel
•Built, negotiated, and executed business plan
•Reached 6-digit revenue within its first (pandemic) year
•In year Two doubled revenue and reduced marketing cost by 62% ...

Senior Online Trading Manager

Smartbox Group Ltd

Oct 2014 - May 2020

Smartbox is global leader in experience gift market A French multinational company with HQ based in Ireland and present across Europe
•Turned Swiss and German online markets from decline to 50% YoY r...

Online Business Manager

Zerogrey Ltd

Apr 2014 - Sep 2014

E-Commerce and digital marketing agency
•Account Management for international fashion brands; led cross-border trading and operations on behalf of well-known luxury brands
•Developed and delivered ...

Senior eCommerce Manager

Tchibo Gmbh

Aug 2011 - Jan 2014

Tchibo is a German multichannel and multi-category non-food retailer Concept of weekly changing collections grown on network of coffee shops with built-in retail touch-points
•Managing owned and boug...

Project Manager

Effectix.Com S.R.O.

Jan 2011 - Jun 2011

Online marketing agency focused on SMEs
•Account Management, focus on performance SMO and SEO
•Facilitated communication and collaboration across departments.
•Discovered market trends through ext...

  • eCommerce


  • Business Acumen


  • Business Activity Monitoring


  • Strategy


  • Digital Marketing


  • Digital Marketing Analytics


  • Operation Optimization


  • Analytics








Trinity College Dublin



2017 to 2019

University of East Anglia

Foundation Degree

Interactive Media

2007 to 2009

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