I am a business management graduate with sales and marketing experience, my degree taught me about the principles of marketing which I have been able to use in my past roles. My skills are well-suited to this position and hold experience in writing blog posts and other content to support SEO optimisation strategy, newsletter creation and online distribution. Moreover, I enjoy producing marketing and promotional materials and have a passion for social media with respect to marketing. Furthermore, I can communicate and tailor content effectively to different formats and audiences. I am a very organised individual with great time management, and project management skills. I hold meticulous attention to detail and the ability to work under pressure to meet tight deadlines. I have strong technical skills, especially in Microsoft Office applications, digital marketing software, and social media platforms. I have an interest in marketing and finding ways to drive growth and innovation using effective marketing strategies. Moreover, I hold excellent oral and written communication skills. I am excited about this job opportunity, and I am motivated to learn, and gain valuable experience. With extensive experience in luxury retail at Victoria's Secret, Yves Saint Laurent, and Skinnydip London, I excel in driving sales, upselling products, and creating memorable shopping experiences. Skilled in client advising, stock control, and event planning within boutique and flagship store environments.
• Creating and posting engaging text and video content across social media channels. • Managing and enhancing website content using WordPress • Consolidating and managing all social media and website stats • Primary point of contact for digital marketing queries', collaborating with internal stakeholders. • Creating brochures, posters, and banners for the clinic. • Creating marketing emails on Zoho and anaylsing data (open rate, click through rate)
• Support in planning and execution of CRM BAU and Trigger Campaigns, mapped in our clients Brand Marketing Calendar. • Work closely with the CRM and the broader Consumer marketing teams to review and finalise Emailer Messaging Cadence before moving into Creative alignment, Design and Copy. • Designing emails and building email briefs. (Using Jira software) • Assist in preparing monthly online activity reports and presentations, including competitor analysis and brand activations. • Keep on top of all CRM email dates and deadlines and getting back to design and build on time. • Ownership of this analytical piece to cascade / discuss relevant insights for current/future planning along with a close collaboration with Brand Marketing, Brand Online team, External agencies, and Corporate CRM Team.
• Monitoring and maintaining social media platforms and ensuring all engagements are scheduled. • Support on the planning and scheduling social media content and campaigns. • Creating and designing the makeup event invites on the social media platforms & sending emails to attendees. • Writing blogposts- Supporting SEO strategy and optimization. • Prepare online newsletters and promotional emails and organise their distribution. • Assist with monthly reporting for all the business elements. • Taking pictures and videos for socials of ongoing courses, around the school. • Editing images & videos where necessary. • Liaise with the Sales Team to plan a social media calendar and marketing calendar. • Use Planoly to plan and organise Instagram feed for the month and researching online marketing trends. • Confident designing email campaigns using Sales handy and WordPress and updating the website. • Replying to google reviews and responding to customer enquiries on email, social media, and Google My Business page.
• Working with the Marketing Manager and Executives in implementing various marketing strategies. • Doing in depth marketing research to help the company grow, attract new customers, and reach company goals. • Creating content on Canva to post on social media accounts. • Develop marketing campaigns. • Creating and managing multiple social media accounts.
• Passionate, kind and professionally committed to provide the best luxury customer service. • Eventing- planning in store events for the release of new jewellery collections. • Upselling and offering advice on suitable gifts and upselling different jewellery collections. • Providing best service so the clients are served in a timely, orderly manner. • Building and maintaining customer relationships to increase customer loyalty. • Helping in the aftercare department and solving customer queries.
• Manage make-up and fragrance event bookings for the store. • Accelerating sales targets daily, weekly & Monthly, achieving 100% book back rate in appointments. • Creating seasonal look books for the brand. • Creating events for new product launches such as makeup and fragrance, catwalk trends around the calendar year. • Supporting the Store Manager by motivating the team, driving sales and service whilst offering the very highest standards of customer service.
• Supporting the Store Manager by motivating the team, driving sales, whilst offering the very highest standards of customer service. • Always delivering exceptional service, supporting the store to build a strong client base and great customer rapport. • Eventing - creating events for new product launches.
• Understanding and adhering to visual merchandising brand standards. • Driving top line store sales and growth by personally selling to customers. • Supporting customer transactions at the cashier and providing a friendly service to create a memorable experience and build relationships with customers. • Managing stock, processing merchandise, and replenishing the shop floor and providing a great service to customers.