Experienced retail sales assistant with a strong background in beauty and fragrance. Skilled in customer service, product demonstrations, and achieving sales targets. Adaptable to various retail environments and committed to maintaining high standards in all tasks.
• During this period, I have been actively seeking employment and attending an employability course to enhance my skills.
During this period, I worked for an employment agency for various different stores. • John Lewis, Watford, Creed Fragrance • Este & Clinique Lauder, Boots, Watford • Debenhams, Watford, Clinique • Debenhams, Watford, Este Lauder • Debenhams, Oxford Street • Boots, Sedley Place, Fragrance • Boots, Oxford Street, Paco Robane Fragrance • John Bell, Croydon, Bio Derma • John Lewis, Oxford Street, Sisley • Boots, Brent Cross, Gucci Bloom Launch Mirella D'onofrio • Boots, Watford, Fragrance • Selfridges, Oxford Street, Cristian Dior Fragrance • Boots, London, Conley, Este Lauder & Loreal
• Selling beauty products • Customer makeovers • Traffic stopping • Opening of Debenhams Beauty cards • Stock replenishing • Completion of weekly takings • Producing of monthly paperwork to area manager • Working to strict deadlines in order to meet personal targets.
Fragrance Beauty Recruitment Agency for John Lewis, Welwyn Garden City, Brent Cross and Lancome Watford • Maintained advanced beauty industry knowledge to apply trends and techniques to in-store customer experiences. • Finalised payments efficiently to minimise customer service delays. • Maintained counter cleanliness to mitigate potential health and safety breaches. • Drove product sales by creating visually appealing product displays, following cosmetic merchandising guidelines to ensure alignment with brand goals.
• Meeting, greeting and welcoming of customers • Sales of home ware and furnishings, (Sofas and Beds). • Dealing with the administrative task of opening store cards, finance packages . • Replenishing stock. • Whilst working for Laura Ashley I met and exceeded all sales targets set.
• Consistently exceeded sales targets. • Maintained counter cleanliness to mitigate potential health and safety breaches. • Applied makeup products on customers using a variety of techniques to highlight product suitability and usage. • Continuously exceeded client expectations, providing tailored advice and demonstration on how to create trend-forward looks. Mirella D'onofrio • Maintained a smooth-running, efficient appointments diary, ensuring continued professionalism and positive customer experiences.
• Listened to customer needs and desires to identify and recommend optimal products. • Conducted product demonstrations to highlight features and redirect objections to positive aspects. • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts. • Shelved and merchandised new products in visually appealing, organised displays for optimal customer engagement. • Maintained up-to-date knowledge of store sales, payment policies and security standards.
• I worked on the Beauty counter (Lancôme) at Fenwicks, Boots and John Lewis. Brent Cross