Open to Permanent
Open to Permanent
Riju Antony
Social media Manager
About
I bring strong organisational and communication skills from social media management, enhancing sales growth. Fluent in Malayalam, Tamil, and English, I'm adaptable to fast-paced retail environments, ready to apply my customer-focused approach in temporary retail roles, specialising in client help, CRM, and upselling.
Previous Brands
Active Theory
Work Experience
Social Media Manager (Full-time)
Sep ‘22 - Dec ‘23
Active Theory
• Managed social media campaigns, enhancing engagement and driving sales growth. • Coordinated with team members to align marketing strategies with sales goals. • Developed organizational skills relevant to managing multiple tasks under deadlines. • Enhanced communication skills through daily interactions with clients and team members.
Retail Experience
Retail Category
High street
Premium
Luxury
High-end luxury
Other
Work Environment
Boutique
High street store
Product Category
Womenswear
Watches & Jewelry
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Aftercare
Storytelling
Order preparation
Open/closing store
Health & safety
Store Maintenance
Stock control
Stockroom management
Delivery processing
Product setup
Inventory control
Product labelling
Online orders fulfilment
Returns & Exchanges
Packaging
Cash register
Upselling
Client Advising
Styling
Product demos
Transactions
Languages
Malayalam - Fluent
Tamil - Native
English - Fluent
Education & Training
Ravensbourne University
Unknown - ‘24
Master of Science
Jain University
Unknown - ‘22
Bachelor of Technology