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Kuo Wang

Personal Assistant
About

I excel in luxury retail, fostering relationships and optimising purchasing strategies. My adaptability and dedication to customer service make me ideal for fast-paced environments. Experienced in stock control, client advising, and transaction handling across various high-end retail settings.

Previous Brands
CW YIHANG Ltd
Maldives China Trade and Cultural Organization - MCTCO
Hongguo Education
Cheerful Music Limited
Work Experience
Personal Assistant to CEO
May ‘24 - May ‘24
Cheerful Music Limited

Personal Assistant
Sep ‘23 - Apr ‘24
CW YIHANG Ltd

• Fostered strong professional relationships across various platforms, such as WeChat and Xiaohongshu, to identify, engage, and collaborate with reliable buyers, ensuring the continuous flow of effective transactions. • Demonstrated a comprehensive understanding of luxury retail trends, product availability, and buyer behaviors, optimizing purchasing strategies to meet dynamic market needs and organizational objectives.

English Tutor, Intern
Jul ‘21 - Sep ‘21
Hongguo Education

• Successfully planned and delivered engaging, interactive English lessons for a broad age range, developing a comprehensive understanding of each student's unique learning style and pace.

Operation Intern
Jan ‘18 - Oct ‘20
Maldives China Trade and Cultural Organization - MCTCO

• Successfully coordinated and managed logistics for high-profile events and fundraisers, collaborating with various partners to ensure smooth execution and desirable outcomes. • Utilized exceptional language skills to accurately interpret and translate documents and presentations from Chinese to English, and vice versa, facilitating seamless cross-cultural communication and understanding within the organization.

Retail Experience
Retail Category
High street
Premium
Luxury
High-end luxury
Other
Work Environment
Boutique
Department store
High street store
Travel retail
Shopping centre
Pop-Up
Other
Outlet
Flagship store
Product Category
Menswear
Womenswear
Accessories
Beauty & Fragrances
Footwear
Leather goods
Other
Responsibilities
Greeting
Client Help
Complaint handling
Aftercare
Styling
Client Advising
Cash register
Online orders fulfilment
Product setup
Product labelling
Stockroom management
Stock control
Order preparation
Open/closing store
Delivery processing
Inventory control
Store Maintenance
Packaging
Returns & Exchanges
Transactions
Product demos
Storytelling
CRM
Upselling
Health & safety
Recommendations
Anonymous
Direct manager - Label Manager, Cheerful Music Limited
May 2024 - May 2024

Kuo was a pleasure to work with. He was employed as a personal assistant to our CEO, so whilst my interactions were limited he had a very calm persona and reliable, diligent work ethic.

Languages
English
Mandarin
Education & Training
King's College London, University of London
‘21 - ‘24
Bachelor of Science
Cambridge International Center, Beijing New Talent Academy
‘18 - ‘21
Secondary Education