Nasim Khan
I have hands-on retail experience at Marks & Spencer, excelling in customer service, sales, and visual merchandising within fast-paced, premium environments. I’m adaptable, team-oriented, and skilled at managing stock, delivering positive shopping experiences, and supporting store operations on the shop floor.
Monitored and managed systems with a strong focus on accuracy, responsibility, and attention to detail. Produced clear incident reports and maintained detailed logs, demonstrating professionalism. Worked within a structured and compliance-driven environment.
Delivered a high standard of customer service within the clothing department, assisting customers with sizing, styling, and product selection. Built strong product knowledge across clothing ranges to provide tailored recommendations and improve customer satisfaction. Supported sales by confidently engaging customers, identifying needs, and encouraging additional purchases. Maintained premium visual merchandising standards, ensuring displays were well- presented, organised, and aligned with brand guidelines. Assisted with stock replenishment, size management, and shop floor organisation to ensure product availability. Handled transactions accurately while providing a smooth and professional checkout experience. Worked collaboratively with team members to maintain a positive environment and meet store performance goals.
Delivered friendly and efficient customer service in a fast-paced environment. Upsold products and contributed to increased daily sales. Maintained cleanliness and presentation standards.
Demonstrated reliability and strong work ethic across multiple hands-on projects. Completed work to a high standard, showing attention to detail and pride in quality. Worked independently and as part of a team to meet deadlines.