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Open to Permanent
Open to Permanent

Caroline Asante

Freelance makeup artist
About

Experienced retail sales assistant with a background in customer service, merchandising, and accurate transaction handling. Proven ability to thrive in busy environments, offer tailored recommendations, and maintain flexibility for various tasks and schedules. Dedicated to delivering excellent service.

Previous Brands
Merlin Entertainments
Berkeley Scott Group
Evolve Hospitality
Work Experience
Freelance Makeup Artist
Jan ‘24 - Now
Self employed

• Provide professional makeup services for a variety of events, including weddings, photo/video shoots and special occasions. • Specialise in creating customised looks based on client's preferences, skin tones and event requirements. • Maintain a strong knowledge of current makeup trends, products, and techniques to deliver higher quality results. • Manage client consultations, bookings and follow up communications, ensuring a professional and personalised experience. • Maintain hygiene standards and proper sanitation of makeup tools and products.

Retail/ sales assistant
Feb ‘23 - May ‘23
Merlin Entertainments

• Making sure racks are fully stocked. • Greeting and directing customers. • Keeping working space tidy. • Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times). • Inform customers about discounts and special offers. • Storing and returning customer Prams and coats.

Hospitality
Jul ‘22 - Feb ‘23
Evolve Hospitality

• Serving canapé and drinks to guests • Shared knowledge of menu items and flavours, enabling customers to make personal decisions based on taste and interest. • Cleared dishes and glassware quickly following each course. • Monitored dietary restrictions and served guests with special needs.

Retail Assistant
Mar ‘22 - May ‘22
Berkeley Scott Group

• Answered questions about store policies and addressed customer concerns. • Restocked and organised merchandise in front lanes. • Greeted customers entering store and responded promptly to customer needs. • Addressed customer needs and made product recommendations to increase sales. • Processed customer refunds and exchanges according to established guidelines. • Worked flexible schedule and extra shifts to meet business needs. • I checked credit card transactions with excellent accuracy level.

CATERING SERVER
Mar ‘22 - May ‘22
Berkeley Scott Group

• Executed synchronised meal service simultaneously serving multiple guests. • Monitored dietary restrictions and served guests with special needs. • Provided friendly, courteous service to create memorable moments for guests. • Cleared dishes and glassware quickly following each course. • Delivered catered food and supplies to facility for on-time set up. • Packaged condiments for transportation to event locations. • Shared knowledge of menu items and flavours, enabling customers to make personal decisions based on taste and interest. • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations. • Inspected dishes and utensils for cleanliness. • Arranged food, utensils and condiments on trays to serve meals with necessary items.

Retail Experience
Retail Category
Other
Work Environment
Pop-Up
Other
Product Category
Other
Responsibilities
Greeting
Client Help
Aftercare
Upselling
Styling
Transactions
Product setup
Order preparation
Open/closing store
Store Maintenance
Stock control
Stockroom management
Recommendations
Manahil Bhatti
Worked in the same group - Sales assistant , Merlin Entertainments
Feb 2023 - May 2023

Hi I worked with Caroline in Shrek Adventure Merlin Entertainments as a Retail assistant from 6 February until 5th of June

Languages
English - Native
Education & Training
Harris Academy Peckham
‘16 - ‘20
GCSE: Art and Design
College - Southwark
Unknown - ‘20
Extended Diploma: Art and Design.
UAL-camberwell
‘22 - ‘25
Fine Art- Painting.