I have hands-on experience managing a busy market stall, handling sales, cash, and customer service. I thrive in fast-paced retail settings, am adaptable and proactive, and enjoy engaging with customers across menswear, womenswear, and accessories, always aiming to deliver exceptional service on every shift.
Engaged with customers and promoted products effectively at a busy seasonal market. Managed stall setup, stock organisation, and cash handling independently. Developed initiative, problem-solving, and confidence through direct sales and solo responsibility.
Planned and delivered structured swimming lessons for children of varying ages and abilities. Adapted teaching approaches to suit different learning styles, supporting skill development and water confidence. Strengthened communication and leadership skills by working closely with children and liaising with parents.
Maintained poolside safety and ensured adherence to health and safety regulations. Worked as part of the café team, preparing hot and cold drinks, including barista-style coffee. Gained experience in customer service, cash handling, and multitasking in a fast-paced setting. Learned to remain calm under pressure while balancing multiple responsibilities.
To Whom It May Concern, I am pleased to provide this reference for Jessica Bennett, who was employed as a lifeguard at Specrtum Leisure Center from April 2021 to September 2024. During their time with us, Jessica consistently demonstrated a high level of professionalism, responsibility, and attentiveness. They remained calm under pressure, responded swiftly and effectively in emergency situations, and upheld the highest standards of health and safety. Their vigilance and proactive attitude made them a reliable and trusted member of our team. Jessica also displayed excellent teamwork and communication skills, engaging well with both colleagues and members of the public. They were punctual, dependable, and always willing to go the extra mile to ensure the safety and wellbeing of all facility users. I have no doubt that Jessica will be an asset in any future role they pursue. Should you require further information, please do not hesitate to contact me. Yours sincerely, Jonathan Hicks Sport and Leisure Duty Officer Spectrum Leisure Center Jono.hicks441@gmail.com 07733724683