About
I've developed a keen sense for customer service and product excellence through roles in cosmetics sales and food service. Adaptable and dedicated, I thrive in fast-paced settings, bringing a wealth of experience from boutique to high street environments across various product categories.
Previous Brands
Model UN Club (OIS)
Pacific Cosmetics & Toiletries
Smart Toys Limited
Urban Plates
Work Experience
Food and Beverage intern
Jan ‘23 - Now
Urban Plates
-Manage Social media presence -Respond to customer queries -Maintain food quality Serve customers
Sales Intern
Nov ‘22 - Mar ‘23
Pacific Cosmetics & Toiletries
-Advising company on sales/markets -Maintaining Product quality -Taking customer orders
Manufacturing Engineering intern
Jul ‘22 - Dec ‘22
Smart Toys Limited
-Product quality maintenance -Distribute and manage workforce (100 staff) -Delegate tasks and monitor workflow
Senior Member & Advisor
Jan ‘21 - Aug ‘23
Model UN Club (OIS)
Event management preparation, planning, and promotion -Manage club members -Event on day management (Food/media/resourcing)
Retail Experience
Retail Category
Premium
Luxury
High-end luxury
Work Environment
Boutique
Shopping centre
Flagship store
Outlet
High street store
Travel retail
Department store
Product Category
Menswear
Accessories
Watches & Jewelry
Beauty & Fragrances
Footwear
Leather goods
Responsibilities
Greeting
Complaint handling
Client Help
Storytelling
Client Advising
Packaging
Online orders fulfilment
Cash register
Transactions
Product setup
Product labelling
Delivery processing
Order preparation
Health & safety
Languages
Bengali
English
Education & Training
University of Hertfordshire
‘24 - ‘24
Bachelor of Engineering
OXFORD INTERNATIONAL SCHOOL
‘21 - ‘23
GCE (0