I bring extensive experience in high-footfall retail environments, consistently delivering strong sales and personalised service. Skilled in upselling, cash handling, and adapting quickly to new teams, I uphold luxury brand standards and thrive in fast-paced settings, always supporting colleagues and prioritising exceptional customer experiences.
Increased society membership by 20% through targeted marketing and hosting high-impact events, Managed budgets and coordinated a 5-person committee, strengthening organisational and teamwork skills
Demonstrated strong analytical and communication skills presenting to senior directors in a high-pressure environment, Developed commercial awareness and stakeholder management skills transferable to a luxury client-facing retail role
Multi-venue luxury and high-street retail, Generated up to £1,000+ in daily sales, consistently ranked top on tills and for upselling across multiple venues, Delivered personalised customer service to high-footfall clients, building rapport and driving repeat engagement, Handled all transactions with 100% accuracy under strict operational and cash-handling controls, Adapted seamlessly to different store environments, brand standards, and team dynamics, Coached and supported fellow team members on shift, recognised for reliability and a positive attitude by store managers, Developed a strong eye for product presentation, grooming standards, and brand identity across varied retail settings