With extensive sales leadership in luxury and premium retail, I excel in customer service, client advising, and upselling. Passionate about delivering exceptional brand experiences, I adapt quickly in fast-paced boutique and high street environments, ensuring memorable service and consistently exceeding expectations.
Responsible for international business development across international markets while managing strategic relationships with executive stakeholders. Main responsibilities: • Managing strategic relationships with international clients and executive stakeholders. • Negotiating complex commercial agreements and long-term partnerships. • Representing the company during international business meetings and negotiations. • Delivering customized commercial solutions while ensuring outstanding client satisfaction. • Coordinating cross-functional teams to achieve business objectives and service excellence.
Progressed through multiple leadership roles based on commercial performance and leadership achievements. Main responsibilities and achievements: • Managing relationships with premium individual and corporate clients. • Leading regional commercial operations and geographically dispersed teams. • Recruiting, coaching and developing high-performing sales professionals. • Delivering exceptional customer experience while consistently exceeding business objectives. • Top National Sales Performer for six consecutive years. • Increased regional performance by over 100% within one year. • Successfully led organizational change during the integration of Garanti Consumer Finance into Garanti Bank.
Developed new business opportunities, negotiated commercial contracts and managed customer relationships while ensuring high service standards.
Expanded the client portfolio, increased sales by more than 70% and built long-term business partnerships.
Promoted internally based on performance. Successfully launched a new branch, recruited and developed commercial teams and consistently delivered excellent customer service and sales performance.
Recognized as a National Top Performer through outstanding consultative sales and customer relationship management.