Leslie Lubota

Sale Advisor-Assistant administrative

With years of experience in retail, I excel in customer service, sales, and inventory management across high street to luxury environments. Fluent in English with basic French, I'm adept at greeting customers, handling transactions, and maintaining store presentation, ready to bring my dynamic skills to your team.

Previous Brands
Angel Office
Beauty Shop
Cash Converters-Capital Cash
casino crown slots
Clothes Store
five pounds clothes
Work Experience
Sale Advisor
Jan ‘22 - Jan ‘24
Cash Converters-Capital Cash

• Providing information about products. • Greeting customers warmly. • Packing products on shelves. • Informing customers about sales/discounts. • Communicating precisely with customers about goods/services. • Updating customer information. • Monitoring inventory. • Operating cash register/scanner.

Customer service
Jan ‘22 - Jan ‘22
casino crown slots

• Able to work in a fast-paced environment, Work under pressure. • Required to have quick-thinking and reliable mental math skills when counting payouts. • Greeted every guest with a warm inviting smile. • Answered questions about game rules and casino policies. • Interacting and provides excellent customer service to customers. • Creates fun and enjoyable atmosphere for customers. • Handled cash, chips and transactions smoothly, accurately and with integrity. • Dealt and conducted the game in accordance with departmental procedures. • Enforced rules of the game. • Maintained the pace and productivity of the game with minimal disturbances and errors.

Customer service
Jan ‘21 - Jan ‘21
five pounds clothes

• Provided excellent customer service at all times. • Assisted customers with finding suitable products and checked availability. • Maintained a friendly manner and calm, positive demeanour when handling complaints. • Worked to ensure all individual and team targets were met. • Gave customers the correct advice, and after understanding their needs, up-sold services and turned objections into sales opportunities.

Retail assistant
Jan ‘18 - Jan ‘18
Clothes Store

• Reporting to the manager daily. • Processing customer transactions. • Welcoming staff and providing them with advice on the store's products and services. • Reminding customers about the store's promotions. • Making sure that the shop floor was always in pristine condition with displays perfectly maintained. • Ensuring the store's counter was always manned. • Creating the shop window's displays.

Administrative assistant
Jan ‘17 - Jan ‘17
Angel Office

• Doing administrative and clerical tasks (such as scanning or printing) • Preparing and editing letters, reports, memos, and emails • Running errands to the post office or supply store • Arranging meetings, appointments, and executive travel • Answering phone calls and taking messages • Maintaining folders on servers • Recording meeting minutes • Tracking petty cash • Covering reception

Sales assistant
Jan ‘14
Beauty Shop

• Ordered and managed stock; stocked shelves • Served and assisted customers on checkouts • Answered the phone and helped with queries/complaints, remaining professional at all times • Helped train new members of staff. • Worked on tasting stalls.

Retail Experience
Retail Category
High street
Work Environment
Department store
Shopping centre
Travel retail
High street store
Product Category
Beauty & Fragrances
Complaint handling
Client Help
Client Advising
Cash register
Returns & Exchanges
Online orders fulfilment
Product setup
Stockroom management
Order preparation
Open/closing store
Health & safety
Store Maintenance
Stock control
Delivery processing
Product labelling