Jibril Omar
I offer strong customer service and communication skills from fast-paced hospitality and retail settings, with experience in client advising, store maintenance, cash register operation, and order preparation. Flexible and adaptable, I am fluent in English and Somali, ensuring excellent support for diverse customers on the shop floor.
• Creating ideas to improve the podcast's concept, which includes the overall format, target audience, and subject. • Planning potential guests and the subjects of the episodes • Researching relevant content, stories, and themes related to life in London. • Ensuring content is informative, entertaining, and aligns with the podcast's objectives. • Interacting with listeners through social media, • searching for opportunities for growth and creativity to keep the podcast interesting and lively for listeners.
• Used customer service skills to explain menu options to guests, offered suggestions and took orders for food and drinks. • Gained flexibility and multitasking skills by sending orders to kitchen staff as well as taking orders from customers. • Communicated effectively with customers to establish preferences and dietary restrictions and make food and drink recommendations. • Checked with customers to get feedback on food served, resolved issues, bought additional items, and refilled drinks.
• Answered questions and problems that students had about their assignments, homework, or course materials. • Provided students with constructive feedback on their work in order to enhance their understanding. • Developed an excellent relationship with students to provide a supportive classroom atmosphere that encouraged academic growth. • Handled several students with different schedules and needs, requiring time management skills. • Gained experience in mentoring younger students, providing guidance and support to help them achieve their academic goals.