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Open to Permanent
Open to Permanent

Victor Ndungu

High End Retail Sales Assistant
About

I am a motivated sales professional with extensive experience in high-end and high street retail. I excel in customer service, managing tills, and maintaining store standards. Fluent in Swahili and English, I thrive in dynamic retail environments, ensuring a positive customer experience.

Previous Brands
Tortilla Mexican Grill
Non profit Charity
Balibaris
YoungOnes
Work Experience
Sales Assistant
Jul ‘24 - Now
Self employed

• Supporting the management team in delivering a positive, friendly experience for our customers through conversation and exceptional service! • Act as a positive role model to peers   • Proficient in using tills, carrying out shipment tasks and adhering to fitting room guidelines • Uphold company standards and store cleanliness   • Adhere to health and safety, loss prevention and inventory control guidelines

Kitchen/Front of House Team Member
Apr ‘22 - Sep ‘22
Tortilla Mexican Grill

• Prepared and cooked food according to customer orders, ensuring high quality and timely service • Maintained a clean and organised kitchen, ensuring compliance with health and safety regula tions • Provi ded excellent customer service, resulting in high levels of customer satisfaction and repeat business

Salesperson
Sep ‘20 - Dec ‘20
Non profit Charity

• Sold magazines to raise funds for the charity, exceeding sales targets and contributing to th e success of the campaign • Developed communication and sales skills, building relationships with customers and promo ting the ch arity's mission • Helped spread awareness about knife crime and its impact on communities, contributing to the charity's efforts to make a positive difference in todays world

Retail Experience
Retail Category
High-end luxury
High street
Work Environment
Boutique
Flagship store
Product Category
Menswear
Womenswear
Accessories
Responsibilities
Greeting
Complaint handling
Client Advising
Upselling
Cash register
Transactions
Packaging
Styling
Product labelling
Stockroom management
Store Maintenance
Open/closing store
Order preparation
Inventory control
Returns & Exchanges
Languages
English - Native
Swahili - Fluent
Kikuyu - Work Proficiency
Education & Training
Nottingham Trent University
A-Levels