Sofia Abidi
Experienced Sales Assistant with a background at Harrods and Intimissimi. Skilled in personalised assistance, inventory management, and thriving in fast-paced retail environments. Proficient in English with basic Arabic and Urdu skills.
• Provided exceptional customer service, addressing inquiries and maintaining a friendly atmosphere at Heavenly Desserts. • Managed multiple tasks in a fast-paced environment, including order-taking and coordination with kitchen staff for timely service.
• Applied a customer-centric sales approach at Intimissimi, ensuring personalised assistance to shoppers and contributing to a positive shopping experience. • Efficiently managed store operations, including inventory management and restocking, contributing to a seamless and organised retail environment at Intimissimi.
• Provided exceptional customer service in a fast-paced restaurant environment, ensuring guests' needs were met promptly and courteously. • Demonstrated strong communication and multitasking skills by efficiently taking orders, serving food and beverages, and managing guest inquiries to enhance overall dining experiences.
• Worked in a team to ensure smooth operations and exceptional customer service during peak hours. • Maintained high levels of accuracy in handling increased productivity.
• Sorted, priced, and shelved donated clothes to support local families and fund life-saving research. • Handled point-of-sale transactions with precision, including credit, cash, and refunds.