With a proven track record at Inside Success, I thrive in dynamic retail settings, enhancing customer loyalty through outstanding service and effective communication. Skilled in engaging diverse audiences, I excel in sales, marketing, and building meaningful connections across various demographics.
Hamleys- Sales Assistant (Christmas Temp) Working as a Retail Sales Assistant at Hamleys was an exciting and fast-paced role where I helped create memorable experiences for customers in one of the world’s most famous toy stores. My day-to-day responsibilities included welcoming customers, assisting with product selection, and making sure everyone left the store happy. I developed strong communication skills by interacting with a wide variety of people. Sales were also a key focus. I got to know the products well, which helped me confidently make recommendations and upsell where appropriate. Another part of the job was keeping the store looking its best. I helped with visual merchandising, making sure displays were eye-catching and fully stocked. During busy periods, like the holidays, I learned how to stay calm under pressure while juggling multiple tasks, from serving customers to restocking shelves. Overall, my time at Hamleys taught me how to thrive in a high-energy, customer-focused role. It helped me build confidence, adaptability, and the skills needed to deliver excellent service.
Sales and marketing: 26th November 2022 - Ongoing. During work as a representative for Inside Success, I travel to different areas and educate the public on ongoing social issues that target the youth and what Inside Success are doing to help young people tackle social issues like knife crime and mental health issues with the courses we offer them. We collect contributions from the public. Inside Success has allowed me to develop my persuasive skills and communication skills with all people ranging from different age groups. I am able to make sales and provide useful information to the public.
Work experience {Teacher assistant role} : 17th October 2022 - 21st October 2022. This allowed me to develop my communication skills and patience as I was working with younger pupils - Year 4 aged 8 to 9 years old. This experience allowed me to ensure my organisation skills
• Thrived in a fast-paced environment with energy and enthusiasm. • Managed debates with calm, clear communication and problem-solving.
Peer mentoring was a course I did during secondary school. Peer mentoring expanded and improved a range of skills I have. For example, my social skills improved drastically. Peer mentoring enhanced my working relationships by participating in team building activities. This improved my communication with my peers and younger pupils I would mentor. This allowed a friendly and eficient working environment. As it gave a range of solutions to an issue a pupil or a peer may be facing. As well as, a positive environment to work in. I am able to difuse challenging situations using conflict management techniques. In turn, this developed my leadership skills to not only find solutions quickly but keep a welcoming work environment. I always go above and beyond to help my peers and younger pupils I am mentoring. I am adaptable and have a consistent work ethic. I value the importance of organisation. Organisation is a key component to any work to ensure it is executed well and efectively.