Chinedu Douglas
I offer hands-on sales and customer service experience in fast-paced environments, excelling in complaint handling, product labelling, and store maintenance. Adaptable and detail-oriented, I thrive in luxury retail settings, delivering tailored support and working effectively within dynamic teams to exceed customer expectations.
Customer Support: Greeting customers, explaining rental options (e.g., VW California or Mercedes Marco Polo models), processing bookings, and handling check-ins/check-outs. Vehicle Preparation: Cleaning and sanitizing campervans between rentals, performing basic inspections (e.g., checking tires, fluids, and equipment), and restocking supplies like bedding or kitchen kits. Administrative Tasks: Updating rental logs, managing inventory for add-ons (e.g., bike racks or awnings), and assisting with sales inquiries for vehicle purchases or long-term subscriptions. Site Maintenance: Light duties like organizing the station yard, supporting fleet parking, and helping during busy periods with loading/unloading gear. Highlights: Quick Learner in High-Pressure Settings: Mastered point-of-sale systems and booking within 2 days during high peak period, handling 8+ motorhomes daily. Team Collaboration Success. Delivered Exceptional Customer Service.
Water-rig builders, Sales, Services and Maintenance, Dredgers and Pumps. My Roles: Manage posts with rig build videos. Ran Google Ads targeting "custom water rigs" to boost leads by 15% Partnered with the services team to gather testimonials and case studies from maintenance projects. Highlights: Grew Engagement: Increased social media engagement by 12% for local business. Team Collaboration Success. Led Event Promotion: Co-organized an event that drew 60+ attendees via flyers