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Open to Permanent
Open to Permanent

Jayden Hewan

Retail Assistant
About

Reliable and customer-focused retail professional with strong communication skills and a positive attitude. Experienced in helping customers, handling transactions, maintaining store presentation, and working efficiently in fast-paced environments. Known for being dependable, approachable, and quick to learn new systems and procedures. Passionate about delivering excellent customer service, supporting team goals, and creating a welcoming shopping experience for every customer.

Previous Brands
Robson and Francis Rewinds
Forbes Family Group
Oliver & Spencer
Selfridges
Simple Health Kitchen
olympia
Watford Football Club
Work Experience
Retail assistant
Sep ‘25 - Jan ‘26
Selfridges

Worked as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs • Conducted sales, refunds, and exchanges, helping the customer to find another suitable item/product if necessary. • Managed and oversaw the stock in my department, from unpacking deliveries (new and replenished lines).

Event Liaison Officer
Apr ‘24 - Apr ‘24
Forbes Family Group

• Greet guests in a friendly and welcoming manner • Providing information about the event, venue layout, facilities, and amenities to guests. • Assist in crowd management, including guiding attendees during entry, exit, and intermission periods.

Bar staff
Apr ‘23 - Jun ‘25
olympia

Served customers in a professional manor in a high-pressure environment • Worked successfully in a team Setting • Demonstrated great customer service skills

Events Liason Officer
Apr ‘23 - Apr ‘23
Forbes Family Group

• Greet guests in a friendly and welcoming manner • Providing information about the event, venue layout, facilities, and amenities to guests. • Assist in crowd management, including guiding attendees during entry, exit, and intermission periods.

retail assistant
May ‘22 - May ‘22
Oliver & Spencer

Welcome and greet customers • Help customers locate specific items • Replenishing merchandise on the shop floor • Ensuring the shop floor was always presentable • Processing payments and transactions

Warehouse Assistant
Jul ‘19 - Jul ‘19
Robson and Francis Rewinds

• Maintained excellent physical fitness levels to safely lift and maneuver heavy orders and deliveries. • Prepared products for safe and secure storage, adhering to specified department timeframes. • Participated in meetings with warehouse teams to resolve queries and issues. • Proactively assisted teams in heavy lifting and complex problem solving tasks, improving operational efficiency. • Consistently complied with workplace health and safety measures to minimize operational risk. • Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards. • Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency.

Retail Experience
Retail Category
Premium
High street
Luxury
High-end luxury
Work Environment
Pop-Up
Department store
Shopping centre
Product Category
Menswear
Womenswear
Accessories
Footwear
Leather goods
Other
Responsibilities
Greeting
Client Help
Complaint handling
Client Advising
Upselling
Packaging
Product labelling
Inventory control
Transactions
Store Maintenance
CRM
Aftercare
Cash register
Returns & Exchanges
Product setup
Delivery processing
Stockroom management
Stock control
Open/closing store
Health & safety
Languages
English - Native
Education & Training
Institute of Contemporary Music Performance
‘22 - ‘25
Bachelors
Creative Music Production
Dunraven School
‘15 - ‘20
GCSEs