Proactive employee with verified credentials of successful project management, leading to superb results via leadership and team motivation. Providing excellent customer service, fulfilling their needs.
• Created warm and friendly rapport whilst interacting with customers, businesses and students by phone/email solving queries. • Input customer information, call notes and personal data onto internal database. E.g. exporting and uploading class registers from and to Salesforce. • Handled confidential and sensitive data with discretion, reducing risk of fraud and theft. E.g. Student details or exam results. • Managerial tasks such as: Building opening, delegating tasks to a team of 10 and setting up the building independently. • Timetabling and registration administration e.g. creating weekly timetables and registers for classes on site.
• Administration and maintenance of server hardware, software systems, including email and internal database systems. • Unload, carry and store materials and equipment. • Reduced exposure to hazards by wearing personal protective equipment. • Managerial tasks e.g. Opening and closing the stores independently, delegating tasks to others and supervising staff members independently.
• Led, instructed, and motivated individuals during exercise activities, including strength training and stretching. • Created individual workout routines based on member fitness level. • Arranged motivational exercise programmes to promote healthy lifestyle choices. • Managerial Tasks e.g. Set up the gym in the morning before members arrive prior opening time, delegating tasks to other members of staff and closing the building independently.
• Created reports, presentations and spreadsheets for office supervisor. • Ensured office records stayed up-to-date by overseeing effective file management. • Updated, implemented and adhered to company's security and safety procedures. • Uploaded and exported data information of CRM system e.g. Salesforce. • Communicated with office managers to understand department priorities and workload. • Coordinated weekly meetings and appointments for office staff.
• Assisted customers with wide selection of products and services. • Communicated effectively with customers, determining needs, and providing recommendations. • Maximised sales by quickly locating correct items, colours, and sizes.
• Assisted customers with wide selection of products and services. • Created attractive displays for merchandise to enhance sales. • Assisted customers to select products best suited to their tastes, style, and needs.