Josephine Boateng
I bring hands-on experience of 12 years working in people centred roles, excelling in sales, customer service, stock control, and transactions. I’m also a compassionate and understanding individual who is always willing to go above and beyond helping others. I thrive in fast-paced retail environments, adapt quickly, and am dedicated to delivering excellent service across womenswear, menswear, accessories, and beauty.
Led daily operations, staffing, and safeguarding compliance for a children's after school programme Built strong relationships with parents and school leadership through clear, proactive communication Designed and delivered age-appropriate activities promoting development and engagement Provided one to one development training and support for staff to achieve goals within the setting b
Delivered targeted one-to-one and group support, mentoring students on health, relationships, and wellbeing Acted as on-call mediator, de-escalating situations and maintaining safeguarding standards throughout Liaised between students, families, and school teams to coordinate holistic pupil support
Delivered high-quality service in a busy live music venue - transactions, bar standards, and customer care Cash handling and till service with 100 percent accuracy Customer complaints handling with professionalism and resolution
Delivered court documents accurately and on time, liaising with solicitors and police professionally Operated with discretion and composure in legally sensitive, often unpredictable field situations
Ran an independent client-facing business, bookings, home visits, and customer relationships managed solo Demonstrated entrepreneurial initiative, self-motivation, and a high standard of personal presentation Conducted in-depth client personalised consultations to understand individual client needs.delivering high quality artistry tailored to diverse skin tones Built a loyal client base through exceptional interpersonal skills, consistent communication, and a commitment to high-end service.
Supported children and young adults with daily living, personal care, and community access Maintained safeguarding standards and contributed to a nurturing, safe residential environment
Period of personal development and voluntary commitments prior to returning to paid employment
Provided consistent, compassionate support to adults with complex mental health needs over 2.5 years Delivered life skills coaching: budgeting, cooking, personal hygiene, and independent living support Administered medication and coordinated health appointments in line with individual care plans Supported service users to maintain family relationships and access community life
Provided expert product advice and solution-focused customer support in a high-footfall environment
Floor sales, stock management, and customer service in a fast-paced retail environment
Recruited donors, managed volunteers, and raised awareness through community engagement and outreach